{"id":31738,"date":"2019-07-11T18:46:36","date_gmt":"2019-07-11T17:46:36","guid":{"rendered":"https:\/\/www.intelligentcio.com\/eu\/?p=31738"},"modified":"2019-07-15T08:11:22","modified_gmt":"2019-07-15T07:11:22","slug":"investing-in-the-customer-experience","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/eu\/2019\/07\/11\/investing-in-the-customer-experience\/","title":{"rendered":"Investing in the customer experience"},"content":{"rendered":"<p>A good customer experience is paramount to business success and experts must understand their customer needs to ensure they don&#8217;t look elsewhere. Experts from Travis Perkins discuss how the company achieves this with <a href=\"https:\/\/www.riverbed.com\/gb\/human-experience\/?video-id=6015973635001&amp;utm_medium=social&amp;utm_source=linkedin&amp;sf215202249=1\" rel=\"noopener noreferrer\" target=\"_blank\">Riverbed<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>A good customer experience is paramount to business success and experts must understand their customer needs to ensure they don&#8217;t look elsewhere. Experts from Travis Perkins discuss how the company achieves this with Riverbed.<\/p>\n","protected":false},"author":21,"featured_media":31740,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[649,93,77],"tags":[12814],"class_list":["post-31738","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-manufacturing","category-top-stories","category-video","tag-travis-perkins"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/31738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/comments?post=31738"}],"version-history":[{"count":3,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/31738\/revisions"}],"predecessor-version":[{"id":31765,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/31738\/revisions\/31765"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media\/31740"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media?parent=31738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/categories?post=31738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/tags?post=31738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}