{"id":34354,"date":"2019-10-16T10:02:43","date_gmt":"2019-10-16T09:02:43","guid":{"rendered":"https:\/\/www.intelligentcio.com\/eu\/?p=34354"},"modified":"2019-10-16T10:02:46","modified_gmt":"2019-10-16T09:02:46","slug":"uk-office-workers-wasting-1-8-billion-hours-a-year-due-to-mediocre-technology","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/eu\/2019\/10\/16\/uk-office-workers-wasting-1-8-billion-hours-a-year-due-to-mediocre-technology\/","title":{"rendered":"UK office workers wasting 1.8 billion hours a year due to mediocre technology"},"content":{"rendered":"\n<p>UK office workers waste 1.8 billion working hours every year because the technology they\u2019re given isn\u2019t good enough, research from Insight has revealed. The survey of 2,000 UK office workers also showed that more than a third (34%) of employees said that not being equipped with the right technology makes remote and flexible working difficult and stressful. In total, 80% of office workers don\u2019t have the technology they need to do their jobs properly, putting them at a significant disadvantage. <\/p>\n\n\n\n<p>The research also showed that employees are being flooded with irrelevant information that makes them disengage from their employers and colleagues. Less than half (47%) of the information employees receive from inside their organisation is relevant to them and 60% of employees ignore internal communications until it\u2019s brought to their attention. <\/p>\n\n\n\n<p>Other key findings include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>On average, workers say they waste 2.4 hours per week because they don\u2019t have the right technological support, thanks to unnecessary travel or having to work inefficiently<\/li><li>The average office worker misses information four times a week and more than a third (38%) miss important or useful information at least once a day \u2013 meaning they have to work harder just to keep pace with information<\/li><li>Only 53% of office workers say that internal communications are effective \u2013 meaning many employers are not engaging with their employees in the right way<\/li><\/ul>\n\n\n\n<p>\u201cIn 2019, employees shouldn\u2019t be complaining that technology makes their lives harder,\u201d said Emma de Sousa, UK Managing Director at Insight. \u201cBusinesses should strive to keep workers informed and involved, however, company information and updates are being ignored as a result of information overload. In contrast, as a consumer, you have access to a wide range of technology and devices, where information received and shared is tailored based on the user preferences; businesses need to take the same approach. Technology in the workplace that cannot help streamline communication, keep employees engaged and support a healthy work-life balance is not fit for purpose.\u201d<\/p>\n\n\n\n<p>Technology is also frustrating\nemployees\u2019 efforts to work closer with their colleagues. The average UK office\nworker suffers delays or an impact on the quality of their work three times a\nweek because collaboration with co-workers is too difficult. <\/p>\n\n\n\n<p>One simple reason for technology frustrations is that employees often aren\u2019t given the training or education they need. A staggering 77% of office workers are given technology and apps without being told what benefit they would bring, or how to use them. This means employers may well be making the technology investments their employees need, but falling at the final hurdle. Left unchecked, frustrated employees may begin to look elsewhere: 71% of office workers will be looking for better technology in their next job.<\/p>\n\n\n\n<p>\u201cThe world is changing; for many, &#8216;work&#8217; is no longer a specific place, but something you do,\u201d continued Emma de Sousa. \u201cPeople want to work when and where they want and expect employers to provide a technology experience that enables \u2013 rather than hinders \u2013 this. If this isn\u2019t embraced, all sides will suffer \u2013 from workers who are increasingly frustrated with their employer to businesses that suffer lost productivity and find it harder to attract and retain employees.\u201d <\/p>\n","protected":false},"excerpt":{"rendered":"<p>UK office workers waste 1.8 billion working hours every year because the technology they\u2019re given isn\u2019t good enough, research from Insight has revealed. The survey of 2,000 UK office workers also showed that more than a third (34%) of employees said that not being equipped with the right technology makes remote and flexible working difficult [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":34355,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6617,93,23],"tags":[13600],"class_list":["post-34354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-research","category-top-stories","category-united-kingdom","tag-insight"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/34354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/comments?post=34354"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/34354\/revisions"}],"predecessor-version":[{"id":34356,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/34354\/revisions\/34356"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media\/34355"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media?parent=34354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/categories?post=34354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/tags?post=34354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}