{"id":36936,"date":"2020-01-21T16:55:19","date_gmt":"2020-01-21T16:55:19","guid":{"rendered":"https:\/\/www.intelligentcio.com\/eu\/?p=36936"},"modified":"2020-01-27T08:43:08","modified_gmt":"2020-01-27T08:43:08","slug":"cio-survey-results-shows-taming-cloud-complexity-has-grown-beyond-human-abilities","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/eu\/2020\/01\/21\/cio-survey-results-shows-taming-cloud-complexity-has-grown-beyond-human-abilities\/","title":{"rendered":"CIO survey results show taming cloud complexity has grown beyond human abilities"},"content":{"rendered":"\n<p><em>An average IT team spends 15% of its total time trying to sort through monitoring alerts as the gap between IT resources, cloud scale and complexity widens<\/em>.<\/p>\n\n\n\n<p>Dynatrace, a leading software intelligence company, has announced the findings of an independent global survey of 800 CIOs, which highlights a widening gap between IT resources and the demands of managing the increasing scale and complexity of enterprise cloud ecosystems. IT leaders around the world are concerned about their ability to support the business effectively, as traditional monitoring solutions and custom-built approaches drown their teams in data and alerts that offer more questions than answers. The 2020 global report, <em>Top Challenges for CIOs on the Road to the AI-driven Autonomous Cloud<\/em>, is available for download <a href=\"https:\/\/www.dynatrace.com\/global-cio-report-part-2\/\">here<\/a>.<\/p>\n\n\n\n<p>CIO responses in the research indicate that, on average, IT and cloud operations teams receive nearly 3,000 alerts from their monitoring and management tools each day. With such a high volume of alerts, the average IT team spends 15% of its total available time trying to identify which alerts need to be focused on and which are irrelevant. This costs organisations an average of US$1.5 million in overhead expense each year. As a result, CIOs are increasingly looking to AI and automation as they seek to maintain control and close the gap between constrained IT resources and the rising scale and complexity of the enterprise cloud. <\/p>\n\n\n\n<p>Findings from the\nglobal report include: <\/p>\n\n\n\n<p><strong>IT is drowning in data<\/strong><\/p>\n\n\n\n<p>Traditional monitoring tools were not designed to handle the volume, velocity and variety of data generated by applications running in dynamic, web-scale enterprise clouds. These tools are often siloed and lack the broader context of events taking place across the entire technology stack. As a result, they bombard IT and cloud operations teams with hundreds, if not thousands, of alerts every day. IT is drowning in data as incremental improvements to monitoring tools fail to make a difference.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>On average, IT and cloud operations teams receive 2,973 alerts from      their monitoring and management tools each day, a 19% increase in the last 12 months<\/li><li>70% of CIOs say their organisation is struggling to cope with the      number of alerts from monitoring and management tools<\/li><li>75% of organisations say most of the alerts from monitoring and      management tools are irrelevant<\/li><li>On average, just 26% of the alerts organisations receive each day      require actioning<\/li><\/ul>\n\n\n\n<p><strong>Existing systems\nprovide more questions than answers<\/strong><\/p>\n\n\n\n<p>Traditional monitoring tools only provide data\non a narrow selection of components from the technology stack. This forces IT\nteams to manually integrate and correlate alerts to filter out duplicates and\nfalse positives before manually identifying the underlying root cause of\nissues. As a result, IT teams\u2019 ability to support the business and customers\nare greatly reduced as they\u2019re faced with more questions than answers.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>On average, IT teams spend 15% of their time trying to identify which alerts they need to focus on, and which are irrelevant<\/li><li>The time IT teams spend trying to identify which alerts need to be      focused on and which are irrelevant costs organisations, on average,      US$1,530,000 each year<\/li><li>The excessive volume of alerts causes 70% of IT teams to experience      problems that should have been prevented<\/li><\/ul>\n\n\n\n<p><strong>Precise,\nexplainable AI provides relief<\/strong><\/p>\n\n\n\n<p>Organisations need a radically different approach \u2013 an answers-based approach to monitoring, to keep up with the transformation that\u2019s taken place in their IT environments, and an approach with AI and automation at the core.<\/p>\n\n\n\n<p>\u201cSeveral years ago, we saw that the scale and complexity of enterprise cloud environments was set to soar beyond the capabilities of today\u2019s IT and cloud operations teams,\u201d said Bernd Greifeneder, CTO and Founder, Dynatrace. \u201cWe realised traditional monitoring tools and approaches wouldn\u2019t come close to understanding the volume, velocity and variety of alerts that are generated today, which is why we reinvented our platform to be unlike any other. The Dynatrace Software Intelligence Platform is a single platform with multiple modules, leveraging a common data model with a precise explainable AI engine at its core. Unlike other solutions, which just serve up more data on glass, it\u2019s this combination that enables Dynatrace to deliver the precise answers and contextual causation that organisations need to succeed in taming cloud complexity and ultimately, achieving AI-driven autonomous cloud operations.\u201d<\/p>\n\n\n\n<p>The report is based on a global survey of 800 CIOs in large enterprises with over 1,000 employees, conducted by Vanson Bourne and commissioned by Dynatrace. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>An average IT team spends 15% of its total time trying to sort through monitoring alerts as the gap between IT resources, cloud scale and complexity widens. Dynatrace, a leading software intelligence company, has announced the findings of an independent global survey of 800 CIOs, which highlights a widening gap between IT resources and the [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":36937,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4,13,6617,29,93,24],"tags":[775,5307,14246,9316],"class_list":["post-36936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-main-story-newsletter","category-research","category-software","category-top-stories","category-used","tag-automation","tag-dynatrace","tag-dynatrace-software-intelligence-platform","tag-vanson-bourne"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/36936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/comments?post=36936"}],"version-history":[{"count":5,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/36936\/revisions"}],"predecessor-version":[{"id":36942,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/posts\/36936\/revisions\/36942"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media\/36937"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/media?parent=36936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/categories?post=36936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/eu\/wp-json\/wp\/v2\/tags?post=36936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}