Zain, a leading digital service provider in Kuwait, announced its collaboration with the Ministry of Health (MOH) to spread medical awareness and contribute to the ministry’s efforts in fighting coronavirus disease (COVID-19). This collaboration comes as part of Zain’s commitment to reflect the Kuwaiti private sector’s role in shouldering the public sector for the nation’s wellbeing.
As part of this collaboration, Zain offers its customers free calls to any of MOH’s three hotlines; 24970967, 96049698 and 99048619. Customers can inquire about any health or medical information related to COVID-19 directly from the ministry’s specialised team.
Zain also provided MOH with free bulk SMS messages to send medical and awareness content to the community during this period. In addition, the company sent a number of awareness messages in collaboration with the ministry’s team through its official social media channels. Zain also broadcasted official MOH awareness videos on coronavirus disease in seven languages: Tamil, Telugu, Urdu, Farsi, Filipino, Bengali and Santhali.
Zain supplied all its kiosks and self-service machines in all of Kuwait’s areas with sanitisers and the company’s team continuously and periodically sanitises all machines to ensure the safety of customers. Zain also notified all sales staff to wear medical gloves, stop the use of biometric devices and more.