NoHarm modernizes clinical pharmacy and boosts patient safety with Oracle - Intelligent CIO LATAM
NoHarm modernizes clinical pharmacy and boosts patient safety with Oracle

NoHarm modernizes clinical pharmacy and boosts patient safety with Oracle

The company has improved the accuracy of its AI algorithms by up to 95% on the Oracle Cloud Infrastructure for better analysis of clinical pharmacies.

Business challenges

In many hospitals, clinical pharmacy reviews are a time-consuming and error-prone process that can lead to medical errors, partly because of the sheer number of medications prescribed every day.

Each prescription has to be read and evaluated for the exact drug information, dosage and frequency of application, among other data. The relationships between prescribed medications and other drugs and procedures must be identified – by a minimal number of clinical pharmacists working in this process.

At Conceição Public Hospital in Brazil, where NoHarm began its development, there are more than 1,000 patients – each getting 10 to 20 medications per day – and only three pharmacists, making it impossible to serve patients with quality and efficiency.

NoHarm’s goal is to systemize clinical pharmacies by integrating patient data to validate medical prescriptions. Its aim is to allow providers to make Artificial Intelligence (AI) based decisions to prioritize non-standard cases as well as indicate potential risks in drug prescriptions.

Henrique Dias, Chief Financial Officer, NoHarm, said: “Oracle empowered us with technology, while the Oracle for Startups partnership helped us revolutionize clinical pharmacy using AI, and make a substantial contribution to Brazil’s healthcare system.”

Why NoHarm chose Oracle

NoHarm selected Oracle because it could partner with the Oracle for Startups program to develop the algorithms it needed to pursue its work to improve patient outcomes at hospitals. Not only did Oracle give NoHarm access to the computing power it needed, but it also provided the necessary cloud credits to fund further research.

The company required graphics processing units to develop its algorithms with neural networks. The organization used Oracle Cloud Infrastructure (OCI) and Oracle Analytics Cloud to develop studies, analyze clinical data and extract information. Oracle provided NoHarm with more powerful machines than any other cloud provider offered.

Furthermore, more than half of the hospital units assisted by NoHarm belong to Brazil’s public healthcare system, and they do not have the budget to deploy advanced technology or train users. Cost was another reason why NoHarm selected Oracle, because it offered to host NoHarm’s systems in OCI for free.

NoHarm uses Oracle Cloud Infrastructure to screen over 2.3 million prescriptions at 45 hospitals, realizing savings of more than US$300,000 and increasing the volume of prescription valuations up to eight times.


After joining the Oracle for Startups program, NoHarm was able to support hospital pharmacists in validating medical prescriptions by using AI. Oracle for Startups gave NoHarm the necessary infrastructure in OCI to deliver the computing power NoHarm needed to develop its resource-heavy AI models.

Using Oracle Cloud Infrastructure and Oracle Analytics Cloud, the organization’s AI models showed a substantial improvement. Before it partnered with Oracle, these models had 72% accuracy. When NoHarm started deploying its application on Oracle machines, with increased flexibility to test neural network parameters, it arrived at an algorithm that identifies keywords with 95% accuracy.

This exceptional accuracy in AI-powered clinical pharmacy reviews is paramount because the NoHarm application alerts users about duplications, drug interactions, allergies and cross-reactivity, among other issues. It helps qualify the pharmacist’s evaluation – decreasing the risk of errors, and reducing the time spent on this task by integrating all related information in a single system.

The company regularly receives credits as part of the Oracle for Startups program, which allows it to expand its research and add value to its AI models by automating database routines.

NoHarm’s principal mission statement is focused on patient safety. However, according to the hospitals it serves, there is a cost reduction in the price of drugs as a result of using the system, because the inherent analytics help hospitals source more economical medications.

Today NoHarm works at 45 healthcare facilities and has screened more than 2.3 million prescriptions since deploying its solution on OCI. The organization impacted more than 250,000 patients, and enabled hospitals to realize savings of US$300,000. At the same time, hospitals using NoHarm see a four to eight times increase in the volume of clinical pharmacy evaluations.

The company is currently working on developing a new discharge prediction algorithm. This model will act on patient flow predictions, integrated with the management of bed count as well as medical procedures and surgeries.

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