LoopUp and Digicel have partnered to introduce the Caribbean region\u2019s first Microsoft-certified Operator Connect service, enabling businesses to integrate enterprise telephony directly with Microsoft Teams across multiple markets.<\/p>\n\n\n\n
The strategic partnership combines LoopUp\u2019s cloud telephony platform with Digicel\u2019s extensive communications network and enterprise customer base throughout the Caribbean and Central America. The service will target business customers seeking to modernise communications while reducing the cost and complexity of legacy phone systems.<\/p>\n\n\n\n
Operator Connect enables organisations to integrate business calling with Microsoft Teams using Microsoft\u2019s certified deployment model. Employees can make and receive business calls from any Teams-enabled device while benefiting from a unified communications experience. Businesses can also retire traditional PBX infrastructure, simplifying management and lowering operating costs.<\/p>\n\n\n\n
Steve Flavell, Co-CEO of LoopUp, said: “Partnering with Digicel is a significant milestone in LoopUp\u2019s international expansion. Not only are we bringing the first Operator Connect capability to the region with Digicel, but we\u2019re also extending our market-leading global country coverage for our multinational enterprise customers.”<\/p>\n\n\n\n
The partnership strengthens Digicel Business\u2019 expanding cloud services portfolio, serving organisations across financial services, hospitality, government and energy that have already adopted Microsoft Teams.<\/p>\n\n\n\n
Liam Donnelly, Chief Business Officer for Digicel Group, said: “Our customers are asking for smarter, simpler ways to communicate. By partnering with LoopUp, we can deliver a seamless, fully managed Microsoft Teams telephony experience backed by Digicel\u2019s regional network, local expertise and Microsoft-certified Operator Connect.”<\/p>\n\n\n\n
The new service became available to Digicel Business customers across the Caribbean from July 2026.<\/p>\n","protected":false},"excerpt":{"rendered":"
LoopUp and Digicel have partnered to introduce the Caribbean region\u2019s first Microsoft-certified Operator Connect service, enabling businesses to integrate enterprise telephony directly with Microsoft Teams across multiple markets. The strategic partnership combines LoopUp\u2019s cloud telephony platform with Digicel\u2019s extensive communications network and enterprise customer base throughout the Caribbean and Central America. The service will target […]<\/p>\n","protected":false},"author":58,"featured_media":19751,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50,74,3055,3],"tags":[8293,138,931,6935,192,121,7782,5491,194,842,8294,6531],"class_list":["post-19750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-caribbean","category-digital-transformation","category-telecom","category-top-stories","tag-business-technology","tag-caribbean","tag-central-america","tag-cloud-telephony","tag-digicel","tag-digital-transformation","tag-enterprise-communications","tag-loopup","tag-microsoft","tag-microsoft-teams","tag-operator-connect","tag-unified-communications"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts\/19750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/comments?post=19750"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts\/19750\/revisions"}],"predecessor-version":[{"id":19752,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts\/19750\/revisions\/19752"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/media\/19751"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/media?parent=19750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/categories?post=19750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/tags?post=19750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}