{"id":20217,"date":"2026-11-10T11:21:40","date_gmt":"2026-11-10T11:21:40","guid":{"rendered":"https:\/\/www.intelligentcio.com\/latam\/?p=20217"},"modified":"2026-11-10T11:21:40","modified_gmt":"2026-11-10T11:21:40","slug":"integratel-peru-expands-amdocs-telecom-deal-with-ai-automation-and-real-time-charging","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/latam\/2026\/11\/10\/integratel-peru-expands-amdocs-telecom-deal-with-ai-automation-and-real-time-charging\/","title":{"rendered":"Integratel Per\u00fa expands Amdocs telecom deal with AI automation and real-time charging"},"content":{"rendered":"\n<p>Integratel Per\u00fa is expanding its partnership with Amdocs to modernize critical systems, introduce AI-driven automation and accelerate the launch of digital services.<\/p>\n\n\n\n<p>Under a multi-year managed services agreement, Amdocs will support the Peruvian operator\u2019s application management and technology development while introducing real-time charging capabilities designed to improve pricing flexibility and operational efficiency.<\/p>\n\n\n\n<p>The agreement will also bring Amdocs\u2019 aOS agentic operating system into Integratel Per\u00fa\u2019s technology environment, reducing manual processes and supporting more responsive customer experiences.<\/p>\n\n\n\n<p>The agreement covers application management and technology development across key systems, supporting Integratel Per\u00fa\u2019s ongoing modernization and helping accelerate the delivery of new services and enhancements.<\/p>\n\n\n\n<p>A key element of the initiative is the selection of Amdocs Online Charging System (OCS) as Integratel Per\u00fa\u2019s target monetization platform, establishing a modern foundation for real-time, convergent charging across current and future services.<\/p>\n\n\n\n<p>OCS is expected to enable more flexible pricing and faster launch of new digital and connectivity offerings. Integratel Per\u00fa will also leverage aOS, Amdocs\u2019 agentic operating system, to introduce AI-driven automation that reduces manual effort while enabling more efficient, responsive customer experiences.<\/p>\n\n\n\n<p>The arrangement places charging infrastructure and operational automation at the center of the operator\u2019s modernization efforts. The technology changes are intended to support both existing services and future offerings, while giving Integratel Per\u00fa greater flexibility in how it develops and introduces products.<\/p>\n\n\n\n<p>The use of aOS adds an AI component to the agreement. Amdocs describes the platform as an agentic operating system, with the deployment intended to reduce manual processes and improve responsiveness. The announcement does not specify a deployment timetable or quantify the expected operational savings.<\/p>\n\n\n\n<p>\u201cAs we continue our transformation journey, our focus is on creating a simpler, more agile technology environment that allows us to better serve our customers,\u201d said Juan Pons, Chief Operating Officer, &nbsp;Integratel Per\u00fa. \u201cOur work with Amdocs will help us strengthen critical technology platforms, evolve how we monetize services and apply AI in ways that allow us to respond more effectively to the needs of our customers and our business.\u201d<\/p>\n\n\n\n<p>\u201cIntegratel Per\u00fa has a clear vision for using technology to create a more agile and customer-focused business,\u201d said Anthony Goonetilleke, Group President, New Growth Horizons, Amdocs. \u201cWe\u2019re proud to support that vision with the technology and expertise needed to reduce complexity, create greater flexibility for innovation, and put agentic AI to work in practical ways that deliver value for the business and its customers.\u201d<\/p>\n\n\n\n<p>The multi-year scope means the agreement extends beyond a single software implementation. It combines ongoing management of critical applications with development work and a planned shift toward a new charging platform, as Integratel Per\u00fa seeks to accelerate service innovation.<\/p>\n\n\n\n<p>The companies have not disclosed the financial terms of the agreement. Nor have they detailed which services will be launched first using the new charging capabilities. The immediate emphasis is therefore on the underlying systems: simplifying operations, preparing for new commercial models and applying AI to everyday business processes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Integratel Per\u00fa is expanding its partnership with Amdocs to modernize critical systems, introduce AI-driven automation and accelerate the launch of digital services. Under a multi-year managed services agreement, Amdocs will support the Peruvian operator\u2019s application management and technology development while introducing real-time charging capabilities designed to improve pricing flexibility and operational efficiency. The agreement will [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":20218,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[54,3055,3],"tags":[5389,6789,2558,8718,112,1331,8712,7210,2400,8711,8716,8717,8713,8715,8714],"class_list":["post-20217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-peru","category-telecom","category-top-stories","tag-agentic-ai","tag-ai-automation","tag-amdocs","tag-amdocs-aos","tag-artificial-intelligence","tag-digital-services","tag-integratel-peru","tag-latin-america-technology","tag-managed-services","tag-network-operators","tag-online-charging-system","tag-peru-telecommunications","tag-service-innovation","tag-telecom-modernization","tag-telecom-monetization"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts\/20217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/comments?post=20217"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts\/20217\/revisions"}],"predecessor-version":[{"id":20219,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/posts\/20217\/revisions\/20219"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/media\/20218"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/media?parent=20217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/categories?post=20217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/latam\/wp-json\/wp\/v2\/tags?post=20217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}