ServiceNow, which is supporting vaccinations for more than 20 million people with the Now Platform and its Vaccine Administration Management solution, has released further product enhancements to its Vaccine Administration Management solution to help organisations quickly meet the ‘last-mile’ challenges of vaccinating and protecting people at scale.
The latest updates to the ServiceNow Vaccine Administration Management solution improve the vaccination scheduling process for vaccine recipients, administrators and clinicians, providing increased visibility into inventory, to help convert all available vaccines into vaccinations.
New capabilities announced offer increased control and visibility over available vaccine doses to help match vaccine appointments with inventory supply to minimise waste and avoid overbooking appointments. This has been a challenge for many organisations, leading to long wait times and leaving many recipients in line with cancelled appointments.
“The rapid distribution of the COVID-19 vaccine is one of the greatest workflow challenges of our time,” said Mike Luessi, AVP and GM, Healthcare and Life Sciences Industry, ServiceNow. “We are working closely with organisations to rapidly ramp their vaccination efforts and adding new capabilities to our Vaccine Administration Management solution twice a month as the landscape evolves and more vaccines become available.”
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