ServiceNow to acquire Lightstep

ServiceNow to acquire Lightstep

Digital workflow company ServiceNow, has announced it has signed an agreement to acquire next-generation observability leader Lightstep.

By acquiring Lightstep, ServiceNow will solidify and accelerate its position as an enterprise platform for digital businesses. ServiceNow is already a recognised market leader in IT service management, IT operations management and digital workflows.

Companies are betting on going digital in order to thrive in the 21st century, but the transition is often challenging to navigate,” said Pablo Stern, SVP and GM, IT Workflow Products, ServiceNow. “With Lightstep, ServiceNow will transform how software solutions are delivered to customers. This will ultimately make it easier for customers to innovate quickly. Now they’ll be able to build and operate their software faster than ever before and take the new era of work head on with confidence.”

The Lightstep platform provides a unified approach to observability with system-wide visibility and insights integrated across metrics, distributed traces and logs.

“Today, observability primarily benefits the DevOps teams that build and operate mission-critical apps,” said Ben Sigelman, CEO and Co-Founder, Lightstep. “We’ve always believed that the value of observability should extend across the entire enterprise, providing greater clarity and confidence to every team involved in these modern, digital businesses. By joining ServiceNow, together we will realise that vision for our customers and help transform the world of work in the process – and we couldn’t be more excited about it.”

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