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Explosive e-commerce growth driving tech investments in supply chain systems

Explosive e-commerce growth driving tech investments in supply chain systems

Industry VerticalsRetailTop StoriesTrade & Logistics

Following a year of intense changes in the logistics industry, new research from Reuters Events Supply Chain in partnership with Blue Yonder has revealed the priority strategies and investments for supply chain execution and risk management. The State of Supply Chain Execution Report 2021 analysed responses of supply chain professionals and found that the COVID-19 pandemic, customer centricity, rising e-commerce complexity and costs, need for direct-to-consumer (D2C) and the risk of financial peril are propelling retailers, manufacturers and logistics service providers (LSPs) to digitally transform.

Companies looking to capitalise on the omni-channel opportunities created by increased online-order volume over the last 18 months are now prioritising more agile delivery and fulfilment models, like D2C. Retailers’ and manufacturers’ online sales increased more than 120% over the past year. LSPs have also seen e-commerce volumes explode, reporting a 200% increase compared to 2019-2020.

“As the economy transitions to a post-pandemic environment, retailers, manufacturers and LSPs are transforming their transportation and broader supply chain operations to address their most pressing supply chain challenges,” said Raj Patel, Senior Director, 3PL Industry Strategy, Blue Yonder. “In the long term, investment in execution systems like transportation management systems (TMS) and warehouse management systems (WMS), as well as end-to-end visibility, automation and cloud strategies will help them – and their customers – build more sustainable, resilient and agile organisations for the future.”

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