Unifonic has launched its voice solutions (VS) in the UAE, reinforcing the company’s on-going commitment to developing the region’s business messaging ecosystem and empowering enterprises with improved system-initiated voice functions.
Through the power of automation, Unifonic VS helps clients connect with customers via turnkey voice experiences and seamlessly integrates with multiple mobile applications, online solutions and business systems using a simple programmable voice API. Clients have already implemented Unifonic’s VS across Saudi Arabia and it’s now possible for UAE organisations to benefit from cutting-edge technology.
Ahmed Hamdan, CEO and Co-Founder of Unifonic, said: “Globally, the Interactive Voice Response market is set to reach US$6.7 billion by 2026. We have certainly seen this demand reflected in the MENA region, where businesses recognise the massive potential of voice technology to maximise opportunities and increase revenue by establishing deeper, more personalised connections with their customers. After a successful launch in KSA, we are pleased to be bringing our user-friendly voice API to organisations in the UAE.”
The versatility of voice makes it easier for large enterprises in a wide range of industries to scale, customise and fast-track the deployment of automated voice communications across multiple channels. For example, voice, appointment confirmations, fraud support, delivery updates, emergency alerts and customer care surveys can be automated.
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