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Banking & Finance

Emirates NBD offers real-time cash deposit credit to businesses

Emirates NBD has become the first bank in the UAE to offer real time credits on AED cash deposited across its network of more than 240 Smart Cash Deposit Machines (SCDMs). The initiative, which was rolled out in partnership with Transguard, provides Emirates NBD’s corporate clients 24/7 instant access to credit against funds deposited in […]


ManageEngine debuts conversational virtual support agent for its ITSM Solution ServiceDesk Plus

ManageEngine has announced that its flagship IT service management solution ServiceDesk Plus now includes the virtual IT support agent Zia.   ManageEngine, the IT management division of Zoho Corporation, has announced that the cloud version of ServiceDesk Plus, its flagship IT service management solution, now includes Zia, Zoho’s AI assistant as a virtual IT support […]


Avaya partners with Standard Chartered to deliver multi-year client experience transformation

Avaya OneCloud Private solution to deliver seamless, exceptional communications experiences across multiple client touch points. Avaya Holdings Corp is partnering with Standard Chartered to deliver a multi-year client experience transformation project that will enable the bank to more fully align its services with clients’ fast-paced, digitally connected lives. The Avaya OneCloud Private solution enables organisations […]


SunTec Confluence Dubai highlights customer experience

SunTec, the leader in relationship-based pricing and customer experience orchestration, has hosted its flagship event ‘SunTec Confluence’ in Dubai. The theme for this year’s Confluence was ‘Digital at the Core’, an essential strategy in today’s world, as leading organisations seek to digitally transform, modernise their legacy systems and build a new core that is intelligent, […]


Gulf Bank selects Dell Technologies to reimagine its Digital Transformation journey

A leading Kuwaiti bank has partnered with Dell Technologies to increase performance and simplify overall data management in line with their efforts to embrace data-driven banking. Gulf Bank, one of the leading financial institutions in Kuwait, has announced its strategic agreement with Dell Technologies for a digitally transformative project. Taking significant steps towards sustaining Business […]


Microsoft holds ‘Banking Edition’ of CISO Executive Series for Kuwaiti FSI Professionals

Microsoft has held the ‘Banking Edition’ of its CISO Executive Series – a series for an elite set of top Chief Information Security Officers for Kuwait’s Finance sector professionals. The event, held at the JW Marriot, Kuwait City, was specifically tailored for the country’s banking industry to enable its professionals to overcome the rising challenges […]


Gulf Bank moves from paper to digital records with help of Alaris

Leading bank in Kuwait digitises 50 million documents using scanners from Alaris and expertise of Alaris’ partner Ashraf & Co Ltd. Alaris, a Kodak Alaris business, has announced that it has played a key role in Gulf Bank’s Digital Transformation. The bank has digitised 50 million documents using scanners from Alaris which has dramatically reduced […]


Kuwait Finance House adopts Blue-Prism’s robotic process automation solutions

Kuwait Finance House (KFH) has announced that it has adopted Robotic Process Automation solutions by Blue-Prism, built on Microsoft technologies. This makes KFH the region’s first company in the financial services industry (FSI) to implement a fully automated workflow system for retail credit and enables the organisation to empower its employees to better engage customers, […]


CIB deploys SAS Enterprise Risk and Anti Money Laundering Platforms

Commercial International Bank – Egypt (CIB), the largest private sector bank in Egypt, has collaborated with SAS, a leader in analytics, to deploy the latest technologies in Enterprise Risk Management (ERM) and Anti Money Laundering (AML). CIB’s strategic partnership with SAS emphasises the bank’s commitment to streamline its risk management processes and adhere to local […]


ECOH Conference discusses potential of Blockchain with support from NBK

The National Bank of Kuwait has sponsored the second annual ECOH Conference which held discussions about Blockchain technology and focused on the significance of this emerging technology and its growing use in business sectors. Organised by East Chain Co, the conference hosted professionals and entrepreneurs from around the world. Discussions explored the opportunities and possibilities […]


Orange expert says FinTech is bringing banking to the unbanked

Dubai has played host to the World Retail Banking Summit 2019 presented with the support of partners, including Orange Business Services and Additiv (an Orange partner) which offers cloud-based wealth management solutions as-a-service to financial institutions. Pieter Zylstra, Director of Digital Transformation at Orange Business Services, joined a panel discussion held during the session on […]


bwallet launches new value added mobile services

Batelco and Arab Financial Services (AFS), have launched two new, seamless international services on the digital mobile wallet bwallet. These services are International Money Transfer and International Mobile Top Up. bwallet’s new, secure, convenient and seamless International Money Transfer Service allows users to send money to bank accounts, eWallets or individuals – all with the […]


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