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Case Studies

IBM helps Joyalukkas reimagine digital customer experience across 11 countries

Tech giant IBM, has announced that Joyalukkas, India’s leading jewellery retailer, is collaborating with IBM Global Business Services (GBS) to design, develop and deploy a new cloud native e-commerce platform across 11 countries including India, UAE, USA, UK, Singapore, Malaysia, Bahrain, Qatar, Saudi Arabia, Kuwait and Oman. Joyalukkas Jewellery, part of the Joyalukkas Group – […]


Coficab standardises its global backup strategy with Veeam

Coficab is a global provider of design, manufacturing and sales of automotive cables and wires. A subsidiary of the Elloumi Group, the company was founded in 1992 by Hichem Elloumi. Recently, the company partnered with Veeam to standardise its backup strategy as it continues modernise its IT infrastructure and enhance operations. Manda Banda finds out […]


EGYPTAIR Tourism and Duty Free Co lands contract with IBM Cloud

EGYPTAIR Tourism and Duty Free Co, has announced a new agreement with IBM to leverage IBM Cloud capabilities to scale and modernise EGYPTAIR Duty Free back-end operations and host its SAP Travel Retail System. By adopting IBM Cloud, EGYPTAIR will also leverage IBM Watson Assistant, an AI virtual agent, to transform their travellers’ shopping experience. […]


Zahid Tractor turns to Infor for Digital Transformation

Business software vendor Infor has announced Zahid Tractor, part of Saudi Arabia-based Zahid Group that supplies construction machinery and commercial vehicles, is now using the vendor’s enterprise resource planning (ERP) software to streamline and gain visibility across all departments. The integration of Infor M3 for Equipment allows Zahid Tractor to continue to distinguish its customer-centric […]


Osool Pushes DR infrastructure to the cloud

Nutanix Inc, a provider of private cloud, hybrid and multi-cloud computing solutions, has announced that Osool, an independent, fully-fledged asset management company based in Bahrain, has successfully deployed Nutanix’ Xi Leap – a flexible, cloud-based DR-As-a-Service (DRaaS) solution. The service, that meets the industry standard compliance attestations expected for a financial institution’s own compliance standards, […]


Delivering a premium travel experience

Etihad Airways is the national airline of the United Arab Emirates. Established in 2003 and wholly owned by the government of Abu Dhabi, the carrier uses a young and environmentally friendly fleet of more than 120 aircraft to serve more than 110 passenger and cargo destinations across six continents. The Abu Dhabi-based airline embarked on […]


DHL Express puts Digital Transformation at the heart of its operations

DHL Express UAE, a global player in the logistics industry that specialises in international shipping, courier services and transportation has embarked on a Digital Transformation journey all in an effort to deliver efficient services to its broad and varied customer base. Praveen Sashi, Senior Director of IT and Logistics, DHL Express UAE, tells Intelligent CIO […]


Infinet Wireless provides NBO with reliable connectivity

The National Bank of Oman (NBO), the largest local bank in that country, recently chose Infinet Wireless’ solutions for the deployment of its new national network, one that is reliable enough to connect all its mission critical applications and linking up the bank’s local branches, its main training centre and head office. According to NBO, […]


BNET migrates business critical applications to AWS Cloud

Shedding light on the Kingdom of Bahrain’s National Broadband Network’s (BNET) successful cloud adoption, the company partnered with Web Services (AWS) to help it on the journey as it prepared to separate its digital and data infrastructure from its parent company Batelco. BNET migrated business-critical and historical data into new applications within a new IT […]


Department of Digital Ajman transforms citizen services using IBM hybrid cloud solutions

Digital Ajman was established in 2017 to help build the digital services ecosystem that drives Ajman’s competitiveness. The department has teamed up with IBM to accelerate it Digital Transformation and paperless strategy resulting in government service integrations that saved approximately three million dirhams and helped to reduce paper usage. The Department of Digital Ajman, has […]


Turkish financial company delivers services 95% faster with Red Hat OpenShift

Insurance provider AvivaSA recently expanded its IT modernisation programme as part of its transition to the cloud. Yaşar Karadeli, Head of Software Development, AvivaSA, tells Intelligent CIO Middle East the motivation behind the Red Hat OpenShift and how the implementation has helped the Turkish financial services firm deliver services speedily. Turkish pension and life insurance […]


New York University Abu Dhabi transform expense capabilities

The events of 2020 have heightened the need for organisations to efficiently track and control travel and expense costs while ensuring they meet their duty of care obligations toward traveling employees. At one university in Abu Dhabi, a timely implementation of SAP Concur’s platform ensured it was ready when the challenging events of 2020 unfolded. […]