Case Studies

Kuwait Oil Company provides smart training through Virtual Reality...

Kuwait Oil Company’s ageing workforce created the need for the successful transfer of knowledge to a new generation of plant operators. As a result, the company adopted SimSci EYESIM Immersive Virtual Reality...

TIME Hotels elevates guest services with Avaya Communications Systems

The hotel group has cut its communications CapEx and OpEx by 30% while enabling guests to take advantage of immediate customer service via channels of their choice. Customer service, a hallmark of the hospitality...

Al Handal International Group streamlines property sales using Centra CRM

With the implementation of Centra CRM, the Al Handal International Group is confident of efficiently dealing with property sales across their real estate assets and of enhancing its customers’ experience across...

CIB deploys SAS Enterprise Risk and Anti Money Laundering Platforms

Commercial International Bank – Egypt (CIB), the largest private sector bank in Egypt, has collaborated with SAS, a leader in analytics, to deploy the latest technologies in Enterprise Risk Management (ERM) and...

Delivering an efficient and interactive IT service experience

Dubai Silicon Oasis Authority, tasked with the vital role of facilitating cutting-edge technology-based industries, has implemented a powerful ITSM platform from ServiceNow. The platform has not only boosted...

Fujitsu implements SAP HANA for Dubai Refreshment PJSC

Fujitsu migrated 10 SAP applications from a legacy database into a new SAP HANA environment delivering real-time access to core business functions for 350 users across five locations. Optimised for in-memory...

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