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What are AI architects and what do they do?

Artificial intelligence (AI) applies advanced analysis and logic-based techniques, including machine learning, to interpret events, support and automate decisions and take action. Arun Chandrasekaran, VP Analyst, Gartner, discusses what AI architects are and what they do. Enterprise leaders can create the role to help build a robust enterprise-wide architecture for AI.In short, the growing diversity […]


DCIM software: A must-have for dramatically increasing energy efficiency in the data centre space

Herman Chan, President, Sunbird Software, offers his best practice advice on how organisations can take steps to reduce their carbon footprint and why DCIM software is key to achieving this. What role does the data centre industry have in contributing to global energy usage and how are DC operators tackling this? The data centre industry […]


Why digital operating models are the only way forward for UAE businesses 

As enterprises continue to digitalise, business models continue to change. Using the UAE as an example, Mark Ackerman, Area VP, Middle East and Africa, ServiceNow, tells us how businesses are adapting and using digital operating models to drive growth.   As Arab Gulf countries, such as the UAE, look forward to their 5G future, they prepare […]


Giving women a seat at the table this International Women’s Day

This International Women’s Day, we spoke to 11 people in tech, from a variety of backgrounds and roles. They provided insight into their experiences of being a woman in a male-dominated industry and how the sector can continue to #BreakTheBias. The theme for this years’ International Women’s Day is #BreakTheBias. “It challenges us to do […]


Finding the connection in customer conversations key to success for Egyptian telcos

The wave of Digital Transformation sweeping across Egypt is rapidly advancing the maturity and competitiveness of the businesses in the country. At the epicentre of this evolution has been the country’s telecom operators, serving as custodians of this change by providing the infrastructure that makes possible the delivery of mobile and internet services to millions […]


SD-WAN: The bridge to a 5G future

Research conducted by MarketsandMarkets indicates that the enterprise 5G market is expected to grow from US$2.1 billion in 2021 to US$10.9 billion by 2027, at a CAGR of 31.8%. In the short term, the task at hand for service providers involves enabling IoT communications, fixed wireless access, edge analytics and enhanced mobile broadband. To achieve […]


Five reasons why organisations need a Zero Trust architecture

The realities of 21st-century enterprise networking required a new paradigm and in 2010, John Kindervag, an analyst at Forrester Research, wrote a paper that popularised the idea of the Zero Trust architecture. Over the next few years, as enterprise computing evolved to embrace cloud computing and the problems with perimeter security became more pressing, the […]


State of the SOC: Skills shortages, automation and gaining context remain a challenge

As security operations centres (SOCs) look to the next phase, focusing on people, data and the technology that enables the two to work effectively together is key. Firas Ghanem, Regional Director – Middle East and Pakistan, ThreatQuotient, tells Intelligent CIO Middle East how SOCs can drive improvements while keeping analysts engaged and giving them more […]


AI in insurance: Building on the customer-first approach

The emergence and fast-growing adoption of digital platforms, mobile apps, and big data have resulted in customers demanding quicker and more effective service than ever before. Today consumers have high expectations of an enhanced level of service from the moment they buy a policy until the settlement of a claim. These changing paradigms have strengthened […]


Leveraging Low-code to counter the looming threat of shadow IT

Shadow IT has become a growing concern for IT teams as business users in the post-pandemic world prioritise productivity over process. Here’s how Low-code solutions can help bridge the divide.Rahul Bhageeradhan, Global Director – Digital Architecture, Kissflow discusses how the COVID-19 pandemic has exacerbated the challenge of shadow IT and how IT can win back […]


Editor’s Question: How much of a concern is protecting critical infrastructure and how should organisations go about doing this pragmatically?

By 2025, 30% of critical infrastructure organisations will experience a security breach that will result in the halting of an operations system or mission-critical cyber-physical system, according to Gartner.  Critical infrastructure security has become a primary concern for governments around the world, with the US, UK, EU, Canada and Australia each identifying sectors deemed ‘critical […]


Politics of cloud and the containerised future dominate Pure Storage’s 2022 predictions

A hot topic of conversation across boardrooms far and wide is what’s on the horizon for 2022 in the technology space. Patrick Smith, CTO EMEA, Pure Storage, pulls back the curtain on the next 12 months and forecasts three core developments for which every CIO should prepare. Pure Storage has unveiled its technology predictions for […]