Microsoft has announced that Gulf Air, the national carrier of the Kingdom of Bahrain, has revamped its online customer-experience utilising the power of Microsoft Azure Cloud.<\/p>\n
The deployment carried out by Link Development, a Microsoft Certified Cloud service provider and global technology solutions provider, enables Gulf Air to deliver world-class web and cross-device services while future-proofing its online platform.<\/p>\n
This will give customers access to information and services around the clock, from anywhere in the world, with lightning-fast response times.<\/p>\n
\u201cAt Microsoft our mission is to help every individual and organisation on the planet to achieve more and we are deeply proud to have played a part in Gulf Air\u2019s digital transformation journey,\u201d said Sherif Tawfik, Country General Manager, Microsoft Bahrain and Oman.<\/p>\n
\u201cSub-second response times are critical to travellers as they plan their itineraries, and this was a high-priority aspect of Gulf Air\u2019s digital transformation.<\/p>\n
\u201cAzure allowed the company\u2019s online services to react in real time to fluctuations in web traffic, all while providing world-leading security for both the airline and its passengers.\u201d<\/p>\n
Dr Jassim Haji, Director of Information Technology, Gulf Air, said: \u201cThe importance of the online user experience and the need for a superior online presence made us decide that a new, modern online presence was a high strategic priority. With the Azure-based portal, our unique visitor numbers have shot up, while we have reduced our backend operational costs.\u201d<\/p>\n
With the help of trusted local Microsoft implementation partner Link Development, a driver of business transformation by delivering integrated, inventive and digitally productive experiences, Gulf Air has rebuilt its legacy Microsoft SharePoint-based website using a powerful combination of Azure and open-source software platforms.<\/p>\n
\u201cWe at Link Development have always strived to offer solutions that cater to the needs of every customer,\u201d said Sylvana Mounir, General Manager, Digital Services, Link Development.<\/p>\n
\u201cMicrosoft innovations, coupled with our inventive ways of engagement, delivery and support, empower Gulf Air to harness technology in order to achieve their business objectives.\u201d<\/p>\n
Gulf Air\u2019s multilingual site gulfair.com consists of a main corporate site and sub-sites dedicated to other Gulf Air services, such as its passenger loyalty programme, cargo partners and customers. The main site offers a wide range of responsive features, such as travel data, baggage claim, flight booking and even local-weather information. The flexibility of Azure will allow the airline to roll out other provisions as needed.<\/p>\n
\u201cSo much of what is needed to revitalise an organisation \u2013 empowering employees, engaging customers and transforming products \u2013 is enabled by solutions like Microsoft Azure,\u201d said Tawfik. \u201cGulf Air\u2019s success is in bringing standout experiences to its passengers. In giving them cross-device flexibility, always-on connectivity and sub-second responsiveness, the airline is successfully future-proofing its IT systems, and we are delighted to have been a part of this process.\u201d<\/p>\n
Dr Jassim Haji, Director of Information Technology, Gulf Air, said: \u201cThe importance of the online user experience and the need for a superior online presence made us decide that a new, modern online presence was a high strategic priority. With the Azure-based portal, our unique visitor numbers have shot up, while we have reduced our backend operational costs.\u201d.<\/p>\n
Sylvana Mounir, General Manager, Digital Services, Link Development, said: \u201cWe at Link Development have always strived to offer solutions that cater to the needs of every customer.<\/p>\n
\u201cMicrosoft innovations, coupled with our inventive ways of engagement, delivery and support, empower Gulf Air to harness technology in order to achieve their business objectives.\u201d<\/p>\n
Gulf Air\u2019s multilingual site gulfair.com consists of a main corporate site and sub-sites dedicated to other Gulf Air services, such as its passenger loyalty programme, cargo partners and customers. The main site offers a wide range of responsive features, such as travel data, baggage claim, flight booking and even local-weather information. The flexibility of Azure will allow the airline to roll out other provisions as needed.<\/p>\n
Microsoft\u2019s Tawfik added: \u201cSo much of what is needed to revitalise an organisation \u2013 empowering employees, engaging customers and transforming products \u2013 is enabled by solutions like Microsoft Azur<\/p>\n
\u201cGulf Air\u2019s success is in bringing standout experiences to its passengers. In giving them cross-device flexibility, always-on connectivity and sub-second responsiveness, the airline is successfully future-proofing its IT systems, and we are delighted to have been a part of this process.\u201d \t<\/p>\n","protected":false},"excerpt":{"rendered":"
Microsoft has announced that Gulf Air, the national carrier of the Kingdom of Bahrain, has revamped its online customer-experience utilising the power of Microsoft Azure Cloud. The deployment carried out by Link Development, a Microsoft Certified Cloud service provider and global technology solutions provider, enables Gulf Air to deliver world-class web and cross-device services while […]<\/p>\n","protected":false},"author":18,"featured_media":17903,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[512,331,809,16],"tags":[786,458,22,1494,162],"class_list":["post-17901","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aviation","category-cloud","category-more-news","category-regional-news","tag-azure","tag-bahrain","tag-cloud","tag-gulf-air","tag-microsoft"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/17901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/comments?post=17901"}],"version-history":[{"count":0,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/17901\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media\/17903"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media?parent=17901"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/categories?post=17901"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/tags?post=17901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}