{"id":23036,"date":"2018-03-14T23:56:46","date_gmt":"2018-03-14T19:56:46","guid":{"rendered":"http:\/\/www.intelligentcio.com\/me\/?p=23036"},"modified":"2018-03-14T23:56:46","modified_gmt":"2018-03-14T19:56:46","slug":"intraconsult-telecom-and-avaya-to-deliver-richer-communications-in-egypt","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/me\/2018\/03\/14\/intraconsult-telecom-and-avaya-to-deliver-richer-communications-in-egypt\/","title":{"rendered":"Intraconsult Telecom and Avaya to improve communications in Egypt"},"content":{"rendered":"

Avaya<\/a>, a leading global business communications company, has announced it is working with Intraconsult Telecom to help organisations in Egypt achieve their digital transformation objectives.<\/p>\n

The two companies will focus on driving adoption of Avaya\u2019s innovative solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.<\/p>\n

In operation since 2001, Intraconsult Telecom is a dedicated provider of global telecommunications solutions to both public and private organisations across Egypt.<\/p>\n

Specialising in multi-service platforms for communication solutions, Intraconsult Telecom will deliver Avaya solutions for key industry verticals, including hospitality, government and oil and gas, as well as targeting the SMB sector.<\/p>\n

Digital transformation (DX) is a key priority for CIOs in Egypt, with two thirds of organisations having initiated or planning to implement DX strategies<\/a>, according to researcher IDC.<\/p>\n

Avaya solutions are used today by leading organisations around the world and across the region, including Egypt\u2019s top five banks, the three leading telecom operators and the country\u2019s largest business-process outsourcing (BPO) firm.\u00a0 More than 70% of Egypt\u2019s contact centre infrastructure is built on Avaya technology.<\/p>\n

\u201cAs a customer-led organisation, this strategic partnership will allow us to continue putting the success of our customers at the heart of everything we do. By leveraging Avaya\u2019s innovative technology, we can offer our customers a wider choice of solutions that address their business needs, while helping them to enhance efficiency and delivering richer communications experiences,\u201d said Eric Adam, Owner and CEO, Intraconsult Telecom.<\/p>\n

\u201cAvaya is committed to protecting customers\u2019 existing investments in technology while giving them the freedom to define and build their own experiences.\u00a0 We look forward to working with Intraconsult Telecom to deliver the communications solutions that drive stronger growth in today\u2019s fast-moving digital world,\u201d said Fadi Moubarak, Vice President, Channels, Avaya International.<\/p>\n

\u201cThis partnership with Intraconsult Telecom will enable us to help businesses and government entities across Egypt differentiate their services through open and agile technology platforms – in contrast to the complex, proprietary models of the past. We are proud to be playing our part in Egypt\u2019s ICT development and in continuing to drive growth in this key strategic market,\u201d added Ahmed Fayed, Country Manager for Egypt and Libya, Avaya International. \t<\/p>\n","protected":false},"excerpt":{"rendered":"

Avaya, a leading global business communications company, has announced it is working with Intraconsult Telecom to help organisations in Egypt achieve their digital transformation objectives. The two companies will focus on driving adoption of Avaya\u2019s innovative solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees. […]<\/p>\n","protected":false},"author":18,"featured_media":23038,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[687,1493,4576,106,809,389],"tags":[279,908,427,1136,424,403,5037,408],"class_list":["post-23036","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-energy","category-government","category-hospitality","category-mobile","category-more-news","category-telecom","tag-avaya","tag-digital-transformation","tag-egypt","tag-energy","tag-government","tag-hospitality","tag-intraconsult-telecom","tag-telecommunications"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/23036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/comments?post=23036"}],"version-history":[{"count":0,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/23036\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media\/23038"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media?parent=23036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/categories?post=23036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/tags?post=23036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}