{"id":25099,"date":"2018-05-02T14:36:41","date_gmt":"2018-05-02T13:36:41","guid":{"rendered":"http:\/\/www.intelligentcio.com\/me\/?p=25099"},"modified":"2018-05-09T11:23:14","modified_gmt":"2018-05-09T10:23:14","slug":"servicenow-named-a-leader-in-gartner-magic-quadrant","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/me\/2018\/05\/02\/servicenow-named-a-leader-in-gartner-magic-quadrant\/","title":{"rendered":"ServiceNow named a leader in Gartner Magic Quadrant"},"content":{"rendered":"<p><em>ServiceNow believes that its positioning validates Now Platform as strategic for digital transformation and that new innovations bolster ServiceNow as a comprehensive enterprise platform.<\/em><\/p>\n<p><a href=\"https:\/\/www.servicenow.com\/\">ServiceNow <\/a>has announced that it has been positioned as a leader in the 2018 Gartner Magic Quadrant for enterprise high\u2011productivity application platform as a service.<\/p>\n<p>The Now Platform is used by business analysts and professional developers at the world\u2019s largest companies to accelerate their digital transformation initiatives.<\/p>\n<p>Customers recognise the Now Platform for the following:<\/p>\n<ul>\n<li>Sophistication and maturity of enterprise\u2011wide workflow, the bedrock of digital transformation<\/li>\n<li>Advanced features such as chatbots, AI and mobile<\/li>\n<li>A large partner ecosystem and a rapidly growing developer programme<\/li>\n<\/ul>\n<p>\u201cServiceNow was founded as a platform company with a very simple idea: to make work easier, and that\u2019s what we\u2019re doing,\u201d said Josh Kahn, General Manager, Platform business unit, ServiceNow.<\/p>\n<p>\u201cWe feel that our positioning as a leader in this Magic Quadrant is consistent with our customers\u2019 ability to create and deploy intelligent apps on our platform. In our view, digital transformation requires great employee and customer experiences to make the world of work, work better for people.\u201d<\/p>\n<p><strong>New innovations delivered in Now Platform: Flow Designer and IntegrationHub<\/strong><\/p>\n<p>ServiceNow today announces two new platform solutions:\u00a0<a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/platform-flow-designer.html\">ServiceNow Flow Designer<\/a>\u00a0and\u00a0<a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/integration-hub.html\">ServiceNow IntegrationHub<\/a>.<\/p>\n<p>With Flow Designer, non\u2011traditional application developers, business analysts and IT generalists can create codeless workflows, or flows, using a new natural language environment and intuitive user interface.<\/p>\n<p>This enables these flow builders to focus on the business outcome, rather than coding.<\/p>\n<p>\u201cDevelopers build amazing innovations on the Now Platform,\u201d Kahn said.\u00a0\u201cThese new capabilities make it easier for everyone to create powerful, cross\u2011enterprise workflows.\u201d<\/p>\n<p>IntegrationHub is ServiceNow&#8217;s premier framework for building codeless integrations, enabling enterprises to integrate ServiceNow applications and processes with third party systems. Its unique approach can run in the cloud or on\u2011premises, which expedites integration set-up time while reducing complexity and the technical debt typically associated with integrations.<\/p>\n<p>Integration connectors allow for simple reuse to connect a library with out\u2011of\u2011the\u2011box content available in the London release including: Collaboration services such as Slack, Microsoft Teams and HipChat; Identity management systems such as AD and Azure AD; DevOps systems such as Jira and Jenkins; and Digital Signature systems such as DocuSign. Developers can quickly build new content to enable process analysts to easily integrate with external systems without writing code.<\/p>\n<p><strong>A Comprehensive Platform<\/strong><\/p>\n<p>ServiceNow is one of the industry&#8217;s most comprehensive enterprise software platforms. This means it offers a broad array of world\u2011class capabilities in a single platform \u2013 not a set of disparate solutions in the cloud \u2011\u2011 including:<\/p>\n<ul>\n<li><strong>No, low and pro code\u00a0<\/strong><a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/application-development.html\"><strong>development tools<\/strong><\/a>\u00a0\u2013 Tooling for everyone to build applications as they would like on the platform from Flow Designer to ServiceNow Studio<\/li>\n<li><strong>Cross\u2011organisational\u00a0<\/strong><a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/workflow.html\"><strong>workflow<\/strong><\/a>\u00a0<strong>and BPM capabilities<\/strong>\u00a0\u2011 Quickly build and deliver case management, operations management or service management solutions in days not months or years<\/li>\n<li><a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/integration-hub.html\"><strong>Integration<\/strong><\/a><strong>\u00a0and API tools<\/strong>\u00a0\u2013 Native Now Platform integration capabilities make it easier for organisations to connect third\u00a0party systems and data<\/li>\n<li><strong>A portfolio of ServiceNow packaged<\/strong>\u00a0<strong>applications<\/strong>\u00a0for IT, security operations, customer service management, human resources service delivery and Now certified\u00a0<a href=\"https:\/\/store.servicenow.com\/sn_appstore_store.do#!\/store\/home\">partner\u2011built Store applications<\/a><\/li>\n<li><a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/now-platform\/intelligent-automation-engine.html\"><strong>Intelligent automation<\/strong><\/a>\u00a0\u2013 Machine\u2011learning capabilities are infused directly into the Now Platform and are accessible to all ServiceNow cloud services and other applications built on ServiceNow.\u00a0Agent Intelligence\u00a0helps customers more quickly route work and easily provide self\u2011service and multi\u2011step problem resolution<\/li>\n<li><a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/mobile.html\"><strong>Mobile<\/strong><\/a><strong>,\u00a0<\/strong><a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/products\/service-portal-designer.html\"><strong>portal<\/strong><\/a>\u00a0<strong>and more<\/strong>\u00a0\u2011\u2011 Native mobile capabilities have been enhanced with the acquisition of\u00a0<a href=\"https:\/\/aem-author-prod.servicenow.com\/content\/servicenow\/www\/locale-sites\/en-us\/company\/media\/press-room\/servicenow-acquires-skygiraffe.html\">SkyGiraffe<\/a>, which is now being re\u2011platformed into the Now Platform. ServiceNow customers can easily deliver consumer\u2011like mobile experiences for any application built on the\u00a0Now Platform, unleashing greater productivity and convenience for employees who want to work mobile\u2011first, anytime, anywhere<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>ServiceNow believes that its positioning validates Now Platform as strategic for digital transformation and that new innovations bolster ServiceNow as a comprehensive enterprise platform. ServiceNow has announced that it has been positioned as a leader in the 2018 Gartner Magic Quadrant for enterprise high\u2011productivity application platform as a service. The Now Platform is used by [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":25107,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36,4115,809,3629,332,79],"tags":[3211,5478,908,5477,5480,808,5481,5479,285,4118,3432],"class_list":["post-25099","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-intelligent-technology","category-intelligent-technology-newsletter","category-more-news","category-newsletter","category-software","category-used","tag-ai","tag-chatbots","tag-digital-transformation","tag-enterprise-platform","tag-flow-designer","tag-gartner-magic-quadrant","tag-integrationhub","tag-josh-kahn","tag-mobile","tag-now-platform","tag-servicenow"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/25099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/comments?post=25099"}],"version-history":[{"count":2,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/25099\/revisions"}],"predecessor-version":[{"id":25149,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/25099\/revisions\/25149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media\/25107"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media?parent=25099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/categories?post=25099"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/tags?post=25099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}