{"id":39769,"date":"2019-07-30T09:10:54","date_gmt":"2019-07-30T08:10:54","guid":{"rendered":"https:\/\/www.intelligentcio.com\/me\/?p=39769"},"modified":"2019-08-16T08:34:00","modified_gmt":"2019-08-16T07:34:00","slug":"abdali-medical-center-to-provide-optimal-patient-care-with-integrated-hospital-information-system","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/me\/2019\/07\/30\/abdali-medical-center-to-provide-optimal-patient-care-with-integrated-hospital-information-system\/","title":{"rendered":"Abdali Medical Center to provide patient care with integrated hospital information system"},"content":{"rendered":"\n<p><strong><em>The Abdali Medical Center, a member of the esteemed Clemenceau Network, has implemented a clinical information system from Cerner, a global health platform and innovation company. The medical enterprise, which was founded by the investment group behind the Clemenceau Medical Center in Beirut and is affiliated with Johns Hopkins Medicine International, has adopted the latest IT systems to provide it with the ability to truly automate its end-to-end clinical and business processes and utilise the wealth of data collected to improve patient outcomes. <\/em><\/strong><\/p>\n\n\n\n<p>Abdali\nMedical Center, in Amman, Jordan, a\nflagship hospital setting the industry standard with its technological vision, is the\nfirst in the country to adopt i.s.h.med, a clinical information system from\nglobal health platform and innovation company Cerner. <\/p>\n\n\n\n<p>This has\nbeen natively integrated with SAP ERP and complemented with world-class\nclinical content from Elsevier.<\/p>\n\n\n\n<p>Intrasoft was chosen as the\nsystem integrator, providing end-to-end solutions through a network of\npartners, namely Soltius, SAP, Cerner and Elsevier; with the goal of the centre\nbecoming a paperless environment. <\/p>\n\n\n\n<p>Abdali Medical\nCenter is making a significant contribution to the Jordanian healthcare sector\nwith the creation of over 1,200 jobs<\/p>\n\n\n\n<p>The centre is the first private medical institution in\nJordan to deliver patient centered care through a collaborative,\nmultidisciplinary approach, allowing better diagnosis, evidence-based\ntreatments and research, as well as a strong emphasis on customer service. <\/p>\n\n\n\n<p>With\nan exceptional clinical leadership, the hospital has formed 16 specialty\ncentres and multiple sub-specialties led by professionals working together to\nachieve the best health outcomes for their patients. <\/p>\n\n\n\n<p>Abdali Medical Center provides all services across the\nentire continuum of care from diagnosis, to treatment and rehabilitation, under\none roof. It has emergency services, 14 state-of-the-art operating rooms, a comprehensive\nradiology department, a laboratory and pathology service, and other specialty\ncentres.<\/p>\n\n\n\n<p>The\nmulti-specialty hospital is focused on setting a new standard of operational\nefficiency and personalised patient care. Abdali Medical Center has adopted the\nlatest integrated EHR, Patient Management and Enterprise Resource Planning\n(ERP) system from Cerner and SAP, in addition to Elsevier\u2019s clinical content\nand clinical decision support to populate the EHR. Elsevier\u2019s Order Sets and Care Planning are integrated\nwithin the EHR system. <\/p>\n\n\n\n<p>Elsevier\u2019s solutions enable optimal&nbsp;decision-making through access\nto trusted and evidence-based information \u2013 driving better, safer and more\nefficient care for every patient. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"731\" height=\"1024\" src=\"https:\/\/www.intelligentcio.com\/me\/wp-content\/uploads\/sites\/12\/2019\/08\/Paul-Casterton467-2MB-1000-731x1024.png\" alt=\"\" class=\"wp-image-40334\" srcset=\"https:\/\/www.intelligentcio.com\/me\/wp-content\/uploads\/sites\/12\/2019\/08\/Paul-Casterton467-2MB-1000-731x1024.png 731w, https:\/\/www.intelligentcio.com\/me\/wp-content\/uploads\/sites\/12\/2019\/08\/Paul-Casterton467-2MB-1000-214x300.png 214w, https:\/\/www.intelligentcio.com\/me\/wp-content\/uploads\/sites\/12\/2019\/08\/Paul-Casterton467-2MB-1000-768x1075.png 768w, https:\/\/www.intelligentcio.com\/me\/wp-content\/uploads\/sites\/12\/2019\/08\/Paul-Casterton467-2MB-1000.png 1000w\" sizes=\"auto, (max-width: 731px) 100vw, 731px\" \/><figcaption><strong>Paul Casterton, CIO at Abdali Medical Centre <\/strong><\/figcaption><\/figure>\n\n\n\n<p>Paul Casterton, Chief Information Officer at Abdali Medical Center, said: \u201cWe are proud to be taking the necessary steps to become the first paperless hospital in Jordan in collaboration with our collaborators SAP, Cerner and Elsevier. Our implementation of SAP and Cerner\u2019s integrated suite of ERP and EHR applications in conjunction with Elsevier\u2019s Care Planning solution provides Abdali Medical Center with the ability to truly automate our end-to-end clinical and business processes. <\/p>\n\n\n\n<p>\u201cThe\nimplementation of these industry leading solutions by Intrasoft and Soltius\nwill enable us to deliver seamless patient journeys, drive efficiency and\nprovide high quality affordable care. In addition, the wealth of data collected\nwill be used to report and improve patient outcomes and\nultimately to manage and optimise clinical and business performance across the\nentire organisation.\u201d<\/p>\n\n\n\n<p>Bachir Awad, Vice President\nand Managing Director at Cerner Middle East and Africa,said: \u201cWe\u2019re excited to work collaboratively\nwith our first client in Jordan. Abdali Medical Center is also the first\ni.s.h.med client in the world to implement Cerner\u2019s Bedside Medical Device\nIntegration. <\/p>\n\n\n\n<p>Moreover, Abdali Medical\nCenter will be a pioneer in the region by being the first i.s.h.med client to\nimplement Cerner\u2019s CareAware\nVitalsLink and Cerner Multum\nsolutions, which integrate\ndecision support at the point of ordering medication and alerts the care team\nof any drug to drug or drug to allergy interactions. This helps to eliminate\nmistakes and time spent on manual entry or transcribing of readings from\nbedside devices and vital machines, as well as providing the care team more\ntime to manage the health and care of their patients.\u201d<\/p>\n\n\n\n<p>Mohammad Abu Saif, Senior\nDirector Delivery and INTRASOFT Project Manager<strong>, <\/strong>said:\n\u201cINTRASOFT&nbsp;is proud to have undertaken this 12-month journey with a\ntalented, dedicated and resilient joint team of consultants, developers,\ndoctors, nurses and medical professionals from over 12 countries to achieve the\nfastest successful implementation in the region of such comprehensive and\nintricate state of the art EHR and ERP solutions. This\nimplementation is a significant milestone in patient care and experience, paving the way\ntowards a bright future of health care both locally and regionally.\u201d<\/p>\n\n\n\n<p>Kamal Sachdeva, Practice Head of Healthcare at Soltius Middle East, said:\u201cAbdali Medical Center is a flagship hospital, setting the\nindustry standard with its technological vision. We take great pride to\nhave partnered with them in their digitalisation journey. Implementation of an\nintegrated EHR solution is a significant milestone in this massive\nenterprise-wide project and a tremendous testament to the dedicated clinical\nteams and IT professionals who have worked together seamlessly to support the\nshared vision for excellent&nbsp;patient care.\u201d&nbsp;&nbsp; <\/p>\n\n\n\n<p>Martin\nKopp, Global General Manager of Healthcare Providers at SAP,<strong> <\/strong>said: \u201cPatient expectations in today&#8217;s experience\neconomy along with available intelligent technologies are creating new\nopportunities for health care providers to take a leadership role in delivering\nvalue-creating, affordable services. Digitising every aspect of the health care\nvalue chain will help organisations shift focus from providing volume services\nto improving the individual patient&#8217;s quality of life.\u201d<strong><\/strong><\/p>\n\n\n\n<p>Tim\nHawkins, Managing Director, Clinical Solutions EMEALAAP at Elsevier, said: \u201cWe are delighted to be\nentering into a strategic partnership with globally recognised health\ntechnology providers to deliver fully integrated Order Sets and Care Planning\ninto Abdali Medical Center\u2019s EHR and ERP systems. The push to digitise workflows is an exciting step for\nAbdali Medical Center that will deliver the highest standards of patient care.\u201d<\/p>\n\n\n\n<p><em>Intelligent CIO<\/em> asked Paul Casterton, Chief\nInformation Officer at Abdali Medical Center, further questions about the\nimplementation. <\/p>\n\n\n\n<p><strong>Can you explain the main benefits of\nCerner\u2019s clinical information system i.s.h.med?<\/strong><\/p>\n\n\n\n<p>The combination with SAP\u2019s ISH and Cerner\u2019s\ni.s.h.med applications provide a comprehensive Electronic Medical Record (EMR)\nand a platform that automates the complete care process from first contact with\nthe patient all the way through to final discharge and billing. <\/p>\n\n\n\n<p>The solution provides functionality to\nautomate all aspects of clinical care with integrated clinical decision support\nthat provides our physicians with real time alerts to enhance the care that\nthey provide. The result is that the right data gets to the right person at the\nright time which is critical to high quality care provision.<\/p>\n\n\n\n<p><strong>Can you explain how activating Cerner\u2019s\nelectronic health record (EHR) platform is supporting the safety and\nconfidentiality of patients\u2019 information?<\/strong><\/p>\n\n\n\n<p>As custodians of patients electronic data\nwe have a duty to make sure that only those individuals that are authorised to\nhave access, in the context of direct care delivery, have access. Using the\nSAP\/i.s.h.med platform we are able to enforce a strict, robust and best-practice\nsecurity model, including comprehensive audit trails, that far surpasses what\nwould otherwise be possible without our EMR.<\/p>\n\n\n\n<p><strong>Can you explain how the solutions have\nautomated the hospital\u2019s end-to-end clinical and business processes?<\/strong><\/p>\n\n\n\n<p>The EMR is at the centre of our health care\narchitecture and is interfaced to our other specialist solution (e.g. picture archiving\nand communication system, laboratory information system, etc.,) using SAP\u2019s\nintegration middleware to ensure that our care providers always have the data\nthat they require. In almost all cases our interfaces follow national\nelectronic data interchange standards e.g. HL7, DICOM, etc.<\/p>\n\n\n\n<p><strong>How will data be used to report and\nimprove patient outcomes?<\/strong><\/p>\n\n\n\n<p>As a by-product of automating the care\nprocess we will have access to data which will be analysed to monitor and\ntransform the way that we deliver care and to underpin our commitment to\ndeliver world-class cost-effective care. We will be extensively leveraging\nreal-time activity data to inform our executives and clinicians and to make\nsure that the patient experience is proactively monitored and optimised. <\/p>\n\n\n\n<p>In addition, we will be monitoring patient\noutcomes and will have the ability to objectively analyse what went well and\nwhat did not, which will be invaluable in establishing best practice value base\ncare for all of our patients.<\/p>\n\n\n\n<p><strong>Can you explain the benefits of Cerner\u2019s\nCareAware VitalsLink and Cerner Multum solutions?<\/strong><\/p>\n\n\n\n<p>Cerner\u2019s CareAware Vitalslink solution is\nproviding us with the ability to efficiently and safely integrate the ever-increasing\namount of electronic data fed from our extensive range of medical devices, in\nto the EMR. The result will be less time spent by care providers manually\ndocumenting in to the EMR and ultimately more accurate, timely and complete\ndocumentation. <\/p>\n\n\n\n<p>In addition, we have implemented the Cerner\nMultum clinical support solution which checks, in real-time, medication orders\nbeing placed by the physicians and warns of potential conflicts such as\nallergic reactions, drug to drug interactions, etc.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Abdali Medical Center, a member of the esteemed Clemenceau Network, has implemented a clinical information system from Cerner, a global health platform and innovation company. The medical enterprise, which was founded by the investment group behind the Clemenceau Medical Center in Beirut and is affiliated with Johns Hopkins Medicine International, has adopted the latest [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":39770,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,3624,879,3629,332,13,79],"tags":[9863,9866,9867,456,9869,2760,9865,1132,9868,240,9864],"class_list":["post-39769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-case-study-newsletter","category-healthcare","category-newsletter","category-software","category-top-stories","category-used","tag-abdali-medical-center","tag-cerner","tag-elsevier","tag-erp","tag-himss","tag-hospital","tag-intrasoft","tag-jordan","tag-paul-casterton","tag-sap","tag-soltius"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/39769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/comments?post=39769"}],"version-history":[{"count":12,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/39769\/revisions"}],"predecessor-version":[{"id":40337,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/39769\/revisions\/40337"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media\/39770"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media?parent=39769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/categories?post=39769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/tags?post=39769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}