{"id":44113,"date":"2019-12-11T14:36:39","date_gmt":"2019-12-11T14:36:39","guid":{"rendered":"https:\/\/www.intelligentcio.com\/me\/?p=44113"},"modified":"2019-12-18T08:28:56","modified_gmt":"2019-12-18T08:28:56","slug":"saudi-telecom-company-selects-ifs-to-improve-customer-experience","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/me\/2019\/12\/11\/saudi-telecom-company-selects-ifs-to-improve-customer-experience\/","title":{"rendered":"Saudi Telecom Company selects IFS to improve customer experience"},"content":{"rendered":"\n<p>IFS, the global enterprise applications company, has announced\nthat Saudi Telecom Company (STC), a world class digital leader providing\ninnovative services and platforms to its customers and enabling the Digital\nTransformation of the MENA region, has selected IFS Service Management to\nincrease process efficiency, improve margins and facilitate improved customer\nsatisfaction.<\/p>\n\n\n\n<p>To bolster its leading market position and ready the\ncompany for future business driven by an increasing need for digitalisation,\nSTC launched a comprehensive evaluation process, selecting a service platform\nto replace legacy business systems while improving operational efficiency. From\na short list that included solutions from some of the largest vendors in the\nworld, STC chose IFS for its powerful scalability, intuitive user experience\nand robust functionality.<\/p>\n\n\n\n<p>\u201cWe believe IFS\u2019s enterprise class, innovative\nsolutions represent the best fit for our organisational needs,\u201d said Jamel\nAlshahri, General Manager Enterprise Enablement. \u201cWhat attracted us to IFS,\nbesides the broad and deep functional capabilities of its software, was its\ncustomer-first approach, which is apparent in all engagements we have had with\nthe company to date. IFS is an agile, collaborative and trustworthy partner for\nSTC.\u201d<\/p>\n\n\n\n<p>Stephen Keys, IFS Regional President, APJ ME&amp;A,\nadded: \u201cWe are honoured to be working with STC, a prestigious and most valuable\nbrand in the region. We look forward to a long and successful partnership\ntogether, creating value for STC and its customers.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IFS, the global enterprise applications company, has announced that Saudi Telecom Company (STC), a world class digital leader providing innovative services and platforms to its customers and enabling the Digital Transformation of the MENA region, has selected IFS Service Management to increase process efficiency, improve margins and facilitate improved customer satisfaction. To bolster its leading [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":44115,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[106,809,3629,78,791,389,79],"tags":[908,2144,10811,10812,4636,241,10813],"class_list":["post-44113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile","category-more-news","category-newsletter","category-regional-news-newsletter","category-ksa","category-telecom","category-used","tag-digital-transformation","tag-ifs","tag-ifs-service-management","tag-jamel-alshahri","tag-saudi-telecom-company","tag-stc","tag-stephen-keys"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/44113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/comments?post=44113"}],"version-history":[{"count":6,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/44113\/revisions"}],"predecessor-version":[{"id":44185,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/44113\/revisions\/44185"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media\/44115"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media?parent=44113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/categories?post=44113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/tags?post=44113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}