{"id":52200,"date":"2020-09-23T08:43:19","date_gmt":"2020-09-23T07:43:19","guid":{"rendered":"https:\/\/www.intelligentcio.com\/me\/?p=52200"},"modified":"2020-09-23T12:42:51","modified_gmt":"2020-09-23T11:42:51","slug":"king-abdullah-university-hospital-is-jordans-first-fully-computerised-hospital","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/me\/2020\/09\/23\/king-abdullah-university-hospital-is-jordans-first-fully-computerised-hospital\/","title":{"rendered":"King Abdullah University Hospital is Jordan\u2019s first fully computerised hospital"},"content":{"rendered":"\n

King Abdullah University Hospital recently embarked on its Digital Transformation journey as part of a wider strategy to modernise the legacy healthcare information system that had multiple technical issues and left many users within the hospital dissatisfied. Eng Anas Matalka, IT Director, King Abdullah University Hospital, tells Intelligent CIO Middle East how the hospital computerised its healthcare information system in an effort to go paperless.<\/strong><\/em><\/p>\n\n\n\n

Digital Transformation is sweeping across almost every industry, including healthcare. One hospital that recently embarked on its Digital Transformation journey is King Abdullah University Hospital, one of the largest in Jordan. With help from DXC Technology, the hospital has designed, installed and implemented a state-of-the-art healthcare information system that provides end-to-end information while helping control costs and improve patient care.<\/p>\n\n\n\n

King Abdullah University Hospital (KAUH) serves nearly 1 million local residents. As part of its mission to be a leading healthcare facility, it provides advanced patient services from several locations. It\u2019s also a teaching hospital affiliated with the Jordan University of Science and Technology.<\/p>\n\n\n\n

While KAUH strives to have the best possible technologies and devices, its legacy healthcare information system had multiple technical issues and left many users within the hospital dissatisfied.<\/p>\n\n\n\n

To improve this situation, King Abdullah University Hospital chose DXC to help implement a health information system that provided secure, end-to-end information services. These services would include data analysis and various administrative functions.<\/p>\n\n\n\n

DXC first helped KAUH develop a new IT infrastructure. Then the two partners implemented the healthcare information system and integrated the hospital\u2019s various services.<\/p>\n\n\n\n

\u201cWe rely on DXC completely to provide our electronic services,\u201d said Eng Anas Matalka, IT Director, King Abdullah University Hospital.<\/p>\n\n\n\n

State of the art information<\/strong><\/p>\n\n\n\n

Among the project\u2019s main initiatives was a computerised medical file containing complete details on all the hospital\u2019s patients. This information needed to be available, easily and quickly, to the hospital\u2019s physicians and other healthcare practitioners. King Abdullah University Hospital administrators knew that having fast and accurate access to this kind of information would be critical, especially in intensive care, where fast decisions can literally become matters of life and death. Yet the system would also need to keep all patient information strictly private and highly secure.<\/p>\n\n\n\n

\u201cYou need the help of reliable companies, because you need to deal with programming and both advanced and developed solutions.\u201d said Dr Ibrahim Al Faouri, Chief Nursing Officer and Head of Quality, King Abdullah University Hospital.<\/p>\n\n\n\n

All that has helped the hospital\u2019s departments and functions. On the nursing side, the new system helps keep patient data precise and accredited. On the quality side, it helps maintain data accuracy. The system also helps KAUH\u2019s physicians write accurate prescriptions by tracking the availability of medications in the hospital\u2019s pharmacy. And for administrators, the system has helped improve the speed with which appointments are scheduled and tracked. This system has also helped KAUH qualify for Global Information Assurance Certification (GIAC), which validates the skills of information security professionals.<\/p>\n\n\n\n

\u201cIt\u2019s a fast and comprehensive system,\u201d said Dr Suleiman Momany, Chief Medical Officer and Internal, Chest, Intensive-care and Pathology Specialist, King Abdullah University Hospital. \u201cIt provides all the medical services we need and without any restrictions.\u201d<\/p>\n\n\n\n

\u201cWe\u2019re proud of our longstanding and long lasting partnership with DXC,\u201d added Prof Ismail Matalka, CEO, King Abdullah University Hospital. \u201cWe\u2019re working together to continuously improve and upgrade our health information system.\u201d<\/p>\n\n\n\n

Training gains<\/strong><\/p>\n\n\n\n

However, change is rarely easy and some of the hospital\u2019s staff initially resisted using the new healthcare information system. To help overcome this resistance and increase usage, DXC has provided continuous staff training.<\/p>\n\n\n\n

This training has delivered other benefits, too. Some staff members have found that the training opens new opportunities for them, both within the hospital and at other healthcare centres in Jordan and abroad. Training provided by DXC has also helped the hospital\u2019s technical and logistics teams cope with the new and updated devices.<\/p>\n\n\n\n

As part of the work, DXC helped the King Abdullah University Hospital to apply best practices not only with the new healthcare information system, but also throughout the hospital. This has improved overall ease and speed, in part by providing more comfort to the patients and creating a greater sense of trust. Smart usage of the system has lowered costs for the hospital, patients and insurers alike, even as it helps increase the number of patient visits. That, in turn, has increased the hospital\u2019s income.<\/p>\n\n\n\n

Going paperless<\/strong><\/p>\n\n\n\n

The improvements Prof Matalka refers to include King Abdullah University Hospital\u2019s new status as Jordan\u2019s first fully computerised and paperless hospital. This advance has simplified both the recording of patient information and the generation of reports based on that data. \u201cPatient information and medical procedures are accurate, as they are controlled by the system,\u201d added Dr Khaldoon Bashaireh, Deputy CEO, King Abdullah University Hospital.<\/p>\n\n\n\n

King Abdullah University Hospital now plans to transform itself into a \u201csmart hospital\u201d by connecting all devices used internally to the medical information system. One important goal of this effort will be to dramatically reduce the number of errors introduced during information entry, which was formerly done by hand.<\/p>\n\n\n\n

The hospital also hopes to take advantage of DXC\u2019s long experience helping other customers in healthcare. Together, DXC and King Abdullah University Hospital are readying several new IT projects, including the creation of mobile apps that will be used by both patients and staff. Dr Al Faouri said: \u201cWe trust DXC to always get the latest technology.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

King Abdullah University Hospital recently embarked on its Digital Transformation journey as part of a wider strategy to modernise the legacy healthcare information system that had multiple technical issues and left many users within the hospital dissatisfied. Eng Anas Matalka, IT Director, King Abdullah University Hospital, tells Intelligent CIO Middle East how the hospital computerised […]<\/p>\n","protected":false},"author":18,"featured_media":52201,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,3624,6787,879,36,16,332,13,79],"tags":[12263,1132,12262],"class_list":["post-52200","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-case-study-newsletter","category-digital-transformation","category-healthcare","category-intelligent-technology","category-regional-news","category-software","category-top-stories","category-used","tag-dxc","tag-jordan","tag-king-abdullah-university-hospital"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/52200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/comments?post=52200"}],"version-history":[{"count":2,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/52200\/revisions"}],"predecessor-version":[{"id":52237,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/posts\/52200\/revisions\/52237"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media\/52201"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/media?parent=52200"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/categories?post=52200"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/me\/wp-json\/wp\/v2\/tags?post=52200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}