Magazine Button

Liferay expert on self-service, the customer experience and the CIO

Customer service has always been important, but as the number of technology solutions has increased, so to has the ability for organisations to provide truly positive customer experience journeys.

In this Deep Dive interview, Jonathan Tam, VP-Marketing, Liferay tells us how the customer experience has changed, why companies should consider self-service tools and the role of the CIO.

Click below to share this article

Browse our latest issue

Magazine Cover

View Magazine Archive