North Carolina Department of Health and Human Services is using the ServiceNow platform to accelerate its vaccination program.
North Carolina Department of Health and Human Services is using the ServiceNow platform to accelerate its vaccination program.
ServiceNow solutions are addressing vaccine management challenges at scale by removing logistical barriers to speed up the immunization process.
The State of North Carolina Department of Health and Human Services is among more than 100 organizations currently working with ServiceNow on their vaccine management efforts.
“To help get our more than 10 million North Carolinians vaccinated quickly and efficiently, the State of North Carolina Department of Health and Human Services is using the ServiceNow platform to power our COVID Vaccine Management System (CVMS) Help Desk Portal,” said Thomas Parrish, Acting Secretary and State CIO for the North Carolina Department of Information Technology.
“Leveraging ServiceNow, we also were able to assist NCDHHS in developing a workflow on the CVMS Help Desk Portal that digitizes the process of requesting and securing state approval to transfer vaccines to different locations. What was previously a manual, time‑intensive process can now be completed through the portal with a few clicks – ultimately accelerating the immunization process.”
Bill McDermott, President and CEO of ServiceNow, said: “We are harnessing the power of our Now Platform to provide government agencies and others worldwide the scale, speed and flexibility needed. ServiceNow’s Vaccine Administration Management solves the last‑mile challenges of keeping people healthy and safe.”
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