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Salesforce announces Vaccine Cloud to accelerate global vaccine management

Salesforce announces Vaccine Cloud to accelerate global vaccine management

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Northwell Health, Illinois’ Lake County and the University of Massachusetts Amherst are among the US organisations using Vaccine Cloud from Salesforce.

Salesforce, a leader in CRM, has announced Vaccine Cloud to help organisations more efficiently deploy and manage their vaccine programs.

Vaccine Cloud helps governments, healthcare organizations, businesses and non-profits around the world design, build and manage vaccine programs at scale quickly on the Salesforce Customer 360 platform, including mobility solutions, bots, analytics and integration capabilities.

US organisations using the technology include Northwell Health, Illinois’ Lake County and the University of Massachusetts Amherst.

“The biggest challenge the world faces right now is orchestrating the distribution of billions of vaccine doses. Technology can play a critical role in ensuring it’s done efficiently, effectively and equitably,” said Bret Taylor, President and COO of Salesforce.

Healthcare provider organizations can use Vaccine Cloud to streamline vaccination processes, such as inventory management, staff training and education, and payment and reimbursement.

Jefferson McMillan-Wilhoit, Director of Health Informatics and Technology of the Lake County Health Department in Illinois, said: “Our cloud-based AllVax system enables us to shield our community and employees from some of the difficult logistical pieces of the vaccination process to focus and execute on our core mission – promoting the health and well-being of all who live, work and play in Lake County.”

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