Alaska Airlines chooses T-Mobile US as preferred wireless provider

Alaska Airlines chooses T-Mobile US as preferred wireless provider

Alaska Airlines has chosen T-Mobile as its preferred wireless provider.

Under the new agreement, Alaska Airlines (Alaska) will go all-in on T-Mobile by migrating the majority of its mobility business – including data and voice lines to the Un-Carrier.

Alaska will leverage T-Mobile’s nationwide 5G network to enhance the travel experience for millions of customers who fly Alaska every year.

With air travel starting to return to normal, Alaska is looking to take advantage of the high-bandwidth, low latency capabilities of 5G to optimize every aspect of the customer experience – from ticketing to check-in, on-time departures and arrivals and baggage tracking.

“As two Pacific Northwest-based companies, innovation is in our DNA,” said Alaska CEO Ben Minicucci. “We are excited to partner with T-Mobile to create a more seamless travel experience using T-Mobile’s next generation mobile solutions. The sky is the limit on what we will be able to create together for Alaska’s guests and employees.”

“Alaska is a lot like T-Mobile in some really important ways. Besides both being based in Seattle, Alaska and T-Mobile have a long history of challenging conventional thinking in our industries and pioneering new ways to use technological innovation to put customers first,” said Mike Sievert, CEO of T-Mobile.

“T-Mobile has always fixed customer pain points in the wireless industry, and it’s inspiring to help translate that to other industries with likeminded partners like Alaska.”

Click below to share this article

Browse our latest issue

Intelligent CIO North America

View Magazine Archive