AI exposes CIO challenge as legacy IT struggles with enterprise-scale transformation

AI is exposing the limitations of legacy IT and traditional operating models as CIOs face growing pressure to deploy new capabilities safely, economically and at enterprise scale, says Willie Stegmann, EVP, Composable IT and Ecosystems, TM Forum. AI has vast potential to dramatically improve customer experience, operational efficiency and broader ecosystem growth opportunities. In contrast, … Continue reading AI exposes CIO challenge as legacy IT struggles with enterprise-scale transformation