{"id":10094,"date":"2021-11-03T16:13:52","date_gmt":"2021-11-03T16:13:52","guid":{"rendered":"https:\/\/www.intelligentcio.com\/north-america\/?p=10094"},"modified":"2021-11-10T12:33:38","modified_gmt":"2021-11-10T12:33:38","slug":"deem-partners-with-hess-corporate-travel-to-provide-clients-with-customer-service","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/north-america\/2021\/11\/03\/deem-partners-with-hess-corporate-travel-to-provide-clients-with-customer-service\/","title":{"rendered":"Deem partners with Hess Corporate Travel to provide clients with customer service"},"content":{"rendered":"\n<p>Deem, a leading mobile and cloud technology provider for the corporate travel industry, has announced its partnership with Hess Corporate Travel, one of the US\u2019s largest corporate travel management companies.<\/p>\n\n\n\n<p>Central to this partnership is a shared emphasis on seamless user experience and heightened customer service, which is more important than ever as corporate travel emerges from the COVID-19 pandemic.<\/p>\n\n\n\n<p>Michael S. Davidson, Chief Operating Officer for Utah-based Hess Corporate Travel, sees a clear path forward for travel management companies.<\/p>\n\n\n\n<p>\u201cThe need to travel for business is still there,\u201d he said. \u201cBut what has changed is that customers won\u2019t be coming to us only to book their travel, but for the peace of mind we can provide.\u201d<\/p>\n\n\n\n<p>This includes easing every bump in the road a traveller might face, with Hess travel agents providing custom tailored support, such as proactively monitoring the weather so travellers are rebooked before ever encountering delays at the airport. This, however, requires embracing technology.<\/p>\n\n\n\n<p>\u201cCustomers using Deem free up our travel agents to actually service those bookings in ways we never would have had time for in the past,\u201d added Davidson.<\/p>\n\n\n\n<p>\u201cDeem has thought of things from a traveller&#8217;s point of view. They\u2019ve thought about how the shopping, booking and trip management process should go, and made it so the end-user actually wants to use the tool. I couldn\u2019t be more impressed.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deem, a leading mobile and cloud technology provider for the corporate travel industry, has announced its partnership with Hess Corporate Travel, one of the US\u2019s largest corporate travel management companies. Central to this partnership is a shared emphasis on seamless user experience and heightened customer service, which is more important than ever as corporate travel [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":10095,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[11,511,33,34,45,514],"tags":[194,2519,2521,2522,436,2520],"class_list":["post-10094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-intelligent-technology-newsletter","category-mobile","category-more-news","category-transport","category-used","tag-cloud","tag-deem","tag-hess","tag-hess-corporate-travel","tag-mobile","tag-travel"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/10094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/comments?post=10094"}],"version-history":[{"count":8,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/10094\/revisions"}],"predecessor-version":[{"id":10182,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/10094\/revisions\/10182"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/media\/10095"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/media?parent=10094"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/categories?post=10094"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/tags?post=10094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}