{"id":41255,"date":"2024-10-30T15:32:54","date_gmt":"2024-10-30T15:32:54","guid":{"rendered":"https:\/\/www.intelligentcio.com\/north-america\/?p=41255"},"modified":"2024-10-30T15:32:55","modified_gmt":"2024-10-30T15:32:55","slug":"servicenow-releases-new-research-on-government-organizations-and-ai-driven-transformation","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/north-america\/2024\/10\/30\/servicenow-releases-new-research-on-government-organizations-and-ai-driven-transformation\/","title":{"rendered":"ServiceNow releases new research on government organizations\u00a0and AI-driven transformation"},"content":{"rendered":"\n<p>ServiceNow&nbsp;has released&nbsp;<em>The State of AI-Powered Transformation in Government<\/em>, a global research study on the pace of AI transformation in the public sector.<\/p>\n\n\n\n<p>Top findings include a group of AI Pacesetters &#8211; government organizations relatively more advanced in using AI and other emerging technologies &#8211; that are driving efficiency and achieving better outcomes than organizations that have been slower to adopt AI-powered workflows and automation.<\/p>\n\n\n\n<p>Key insights illuminate the unique ways Pacesetters use AI to improve citizen and employee experiences, strengthen compliance and scale business processes.<\/p>\n\n\n\n<p>According to the research, many government organizations have yet to reap the full benefits of digital technology and relatively few are leveraging innovation to advance their diverse missions.<\/p>\n\n\n\n<p>The report outlines best practices implemented by Pacesetters that can be replicated in other government organizations to improve outcomes.<\/p>\n\n\n\n<p>\u201cIn today\u2019s fast-paced digital world, governments need AI-driven solutions to meet the evolving expectations of citizens and employees,\u201d said Jonathan Alboum, Federal CTO, ServiceNow.<\/p>\n\n\n\n<p>\u201cThis report reinforces that leading governments are already reaping the benefits of AI through accelerated service delivery, citizen experience, and employee productivity. Whether you\u2019re a Pacesetter or still in the beginning stages of a digital journey, these findings show that the future is promising for those willing to embrace AI.\u201d<\/p>\n\n\n\n<p>The report found Pacesetters achieve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Faster time to value with more benefits.<\/li>\n\n\n\n<li>Automated workflows with end-to-end platforms.<\/li>\n\n\n\n<li>Accelerated productivity and ability to scale transformation.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ServiceNow&nbsp;has released&nbsp;The State of AI-Powered Transformation in Government, a global research study on the pace of AI transformation in the public sector. Top findings include a group of AI Pacesetters &#8211; government organizations relatively more advanced in using AI and other emerging technologies &#8211; that are driving efficiency and achieving better outcomes than organizations that [&hellip;]<\/p>\n","protected":false},"author":58,"featured_media":41256,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6936,14,21,30,37,39,43],"tags":[7395,6165,7393,7396,7397,651,85,7394],"class_list":["post-41255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-digital-transformation","category-government","category-intelligent-technology","category-research","category-software","category-top-stories","tag-ai-pacesetters","tag-ai-driven-transformation","tag-government-organizations","tag-jonathan-alboum","tag-pacesetters","tag-public-sector","tag-servicenow","tag-the-state-of-ai-powered-transformation-in-government"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/41255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/users\/58"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/comments?post=41255"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/41255\/revisions"}],"predecessor-version":[{"id":41257,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/41255\/revisions\/41257"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/media\/41256"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/media?parent=41255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/categories?post=41255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/tags?post=41255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}