{"id":46827,"date":"2025-07-17T16:30:26","date_gmt":"2025-07-17T15:30:26","guid":{"rendered":"https:\/\/www.intelligentcio.com\/north-america\/?p=46827"},"modified":"2025-07-17T16:30:27","modified_gmt":"2025-07-17T15:30:27","slug":"tucoemas-partners-with-carefull-to-protect-older-members-from-financial-scams-and-support-family-caregivers","status":"publish","type":"post","link":"https:\/\/www.intelligentcio.com\/north-america\/2025\/07\/17\/tucoemas-partners-with-carefull-to-protect-older-members-from-financial-scams-and-support-family-caregivers\/","title":{"rendered":"Tucoemas partners with Carefull to protect older members from financial scams and support family caregivers"},"content":{"rendered":"\n

The partnership enhances Tucoemas\u2019 mission by adding real-time fraud prevention, education and tools for families supporting aging loved ones.<\/em><\/p>\n\n\n\n

Tucoemas Federal Credit Union has chosen Carefull, the first financial safety platform purpose-built to protect older adults and their families from fraud, scams and money mistakes, as its new financial safety partner.<\/p>\n\n\n\n

This partnership extends Tucoemas\u2019 long-standing mission of \u2018Rising Together, Anything is Possible\u2019 by providing older members and their loved ones with proactive financial security tools and protection against today\u2019s growing threats of elder exploitation.<\/p>\n\n\n\n

\u201cThe fastest-growing population in California is adults over 65, and with that comes a responsibility to protect the people who helped build our credit union and our community,\u201d said Brice Yocum, CEO of Tucoemas Federal Credit Union. \u201cMany of these members have been with Tucoemas for decades, and we want them to know how important they are to us. By partnering with Carefull, we\u2019re offering an additional layer of protection for our PrimeTimers and their families, giving them peace of mind as financial scams become more frequent and sophisticated.\u201d<\/p>\n\n\n\n

Carefull\u2019s AI-powered platform monitors everything from suspicious transactions and credit activity to unusual behavioral patterns, detecting threats early and guiding members and their designated trusted contacts with clear, actionable steps to stop problems before they cause harm.<\/p>\n\n\n\n

In addition to fraud and scam detection, Tucoemas members will have access to Carefull\u2019s secure document and password vault, scam analysis for suspicious messages and a robust library of fraud prevention and financial caregiving resources, all backed by US$1 million in identity theft insurance.<\/p>\n\n\n\n

The partnership builds on Tucoemas\u2019 existing PrimeTimers program, a financial wellness and outreach initiative tailored for older adults that offers fraud education, in-person seminars, newsletters and direct communication. Carefull enhances these efforts by delivering ongoing, real-time protection and bringing family members into the prevention process.<\/p>\n\n\n\n

\u201cFinancial elder abuse and scams are reaching epidemic levels nationwide, and we see the impacts firsthand here in our branches,\u201d said Yocum. \u201cWhether it\u2019s romance scams, identity theft or family members concerned about a loved one, Carefull gives us a scalable way to support our members and their caregivers before financial harm occurs.\u201d<\/p>\n\n\n\n

For Tucoemas, the Carefull partnership reflects a broader, community-first approach to member service. Through programs like Pathways, Tucoemas has prioritized personalized financial coaching and education\u2014empowering members with the tools they need to build lasting financial security.<\/p>\n\n\n\n

With more than 50 team members certified as financial counselors, Tucoemas continues to lead by example in addressing the needs of vulnerable populations, making sure they don\u2019t just talk the talk but truly walk the walk when it comes to protecting and empowering their members.<\/p>\n\n\n\n

Carefull reinforces this approach, delivering alerts with self-resolution pathways, education and resources to help members and their families stay informed, engaged and protected.<\/p>\n\n\n\n

\u201cProtecting older adults requires more than just reacting to scams\u2014it takes proactive education and community partnership,\u201d said Todd Rovak, Co-Founder of Carefull. \u201cTucoemas has shown true leadership in recognizing that financial security for older adults is about more than just transactions, it\u2019s about education, community protection and empowering families. We\u2019re proud to partner with such a mission-driven credit union.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

The partnership enhances Tucoemas\u2019 mission by adding real-time fraud prevention, education and tools for families supporting aging loved ones. Tucoemas Federal Credit Union has chosen Carefull, the first financial safety platform purpose-built to protect older adults and their families from fraud, scams and money mistakes, as its new financial safety partner. This partnership extends Tucoemas\u2019 […]<\/p>\n","protected":false},"author":18,"featured_media":46828,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-46827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-more-news"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/46827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/comments?post=46827"}],"version-history":[{"count":1,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/46827\/revisions"}],"predecessor-version":[{"id":46829,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/posts\/46827\/revisions\/46829"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/media\/46828"}],"wp:attachment":[{"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/media?parent=46827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/categories?post=46827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.intelligentcio.com\/north-america\/wp-json\/wp\/v2\/tags?post=46827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}