OMA Emirates Group, a provider of cutting edge technology devices for the payment industry, has partnered with Karma Technology, a payment and business solutions software provider in Dubai and successfully completed a safe and seamless mobile payment solution across all 15 Maison BMore outlets.
The multi fashion brand stores in the UAE now has a new deployment that allows sales staff to run the fully customised ECR application in the palm of their hands and enriches the customer experience. Payments can now be processed anywhere within the store and also fulfils the company’s requirement for smart payment devices which accept multiple modes of payment including Smart EMV, Magstripe and NFC/Contactless.
This enhances the customer and merchant experience through ease of usage, safety, security and is a convenient way of transacting.
Designed for mobility, the pocket sized Ingenico iSMP terminals supplied by OMA Emirates and implemented by Karma Technology are lightweight and allows ease of movements within the stores. It will lend itself significantly to build on customer interaction capabilities, control inventory management and delivery. Besides, it allows customers to avoid long payment queues.
Compatible with iPhone, the new solution integrates between the iSMP application and Karma Technology’s iOS merchant application and payment gateway, connected to a proprietary ERP system developed to automate the company’s retail operations.
The sturdy barcode reader provides the fast-paced retail demands with rapid scanning of multiple items from a variety of angles and is capable of validating loyalty cards as well as QR codes. More importantly, the long-lasting lithium-ion batteries support the usage for longer periods and suits the needs of the stores while raising the performance value.
“Today’s market is all about innovations and technology and retail brands such as Maison BMore are looking at new secure, convenient and smart ways of accepting customer payments. We are extremely privileged to supply a Mobile Point of Sale (mPOS) device for an organisation that is focused on raising its customer services and experience. The customised application and the advanced iSMP terminals will add value and innovation within the stores,” said Niranj Sangal, Group CEO, OMA Emirates.
While eliminating the need for cash registers and external bar-code readers, the new mPOS Cashier System provides greater freedom and flexibility to enhance customer service across any part of the store. A significant advantage is the ability to engage and interact with customers and allows a convenient mobile checkout experience that saves time, improves efficiency and strengthens customer loyalty. The enhanced services are also equipped with automated payments and receipts that are easy to track.
“Our core business lies in bringing global luxury brands into the UAE and it is important for us to stay ahead of the curve to ensure that our customers are provided with the highest quality services. The new mPOS Cashier System’s direct payment with Bank integration solution implemented by Karma Technology and OMA Emirates is based on our distinct needs to continuously bring innovation within our stores and have met all the aspects of integration, battery life, device portability, security and aesthetics. We see a definite increase in business processing and efficiencies with this new deployment and stronger customer loyalty and confidence,” said Anis Aljallaf, Chairman and CEO of Maison BMore LLC.
Data security is crucial for Maison BMore, and the new mPOS Cashier System provides strong fraud protection that are advantageous for its customers. The systems encompass point-to-point encryption which enables higher security levels. Moreover, the electronic mode of receipts via SMS or email plays a significant role in tapping into the benefits of reducing the carbon footprint.
OMA Emirates continues to provide their customers with robust solutions to meet the ongoing changing needs. They have been making steady progress in ensuring that they are receptive to market demands across several industries and have developed and implemented payment solutions across banking and finance, retail, oil and gas and transportation as well as the entertainment industries across the Middle East, Eastern Europe, Africa and the APAC regions.