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Editor’s Question: Can genAI be a ‘secret weapon’ for enhancing customer service?

Eric Johnson, CIO, PagerDuty, says CIOs have a unique opportunity to both lead the genAI conversation and implement strategic initiatives to improve customer experience – referencing his own c...

OpenText World Quality Report 2024 shows 68% of organizations now utilizing Gen AI to advance...

Report reveals developer productivity and quality engineering has passed the tipping point of adopting Gen AI to drive business success. OpenText in collaboration with Capgemini and Sogeti (part of...

What should CIOs focus on in 2025?

A selection of sector voices on priorities for the coming year. Dave Cole, CTO, Formstack As we approach 2025, CIOs must prioritize AI-based automation as a strategic solution for filling open...

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The three Cs of cybersecurity
The three Cs of cybersecurity

Strong cybersecurity is the backbone of every organisation. Check Point Software agrees, outlining...

Opportunities and threats: How will Brexit impact US companies?
Opportunities and threats: How will Brexit...

Both the US and UK act as a fundamental and reciprocal foundation of economic growth for each...

A full circle journey: Introducing Cloudflare Canada
A full circle journey: Introducing Cloudflare...

Michelle Zatlyn, Co-founder, President and COO at Cloudflare, explains how the company is expanding...

Race to $4 trillion: Math predicts the first company to reach $4 trillion valuation
Race to $4 trillion: Math predicts the first...

BestBrokers forecasts which of the current trillion-dollar giants might be the first to cross the...

Omdia research predicts data center cooling market to reach $16.87 billion in 2028
Omdia research predicts data center cooling...

Integration of AI-optimized cooling systems, strategic vendor partnerships and a continued push for...

Gartner CEO survey finds growth is the top business priority for 2024
Gartner CEO survey finds growth is the top...

Sixty-two percent of CEO’s selected growth as their top business priority in 2024, according to a new s...

Get to Know: Aniket Khosla, VP of Wireline Product Management, Spirent
Get to Know: Aniket Khosla, VP of Wireline...

After ‘eye-opening’ early exposure tom the internet, here’s what time in tech has taught Spire...

Get to Know: Roger Wigenstam, Chief Innovation Officer, NeuShield
Get to Know: Roger Wigenstam, Chief Innovation...

Roger Wigenstam was hooked on tech when his dad brought home a computer and showed him how to write a...

Get to Know: Deb Goodkin, Executive Director, FreeBSD Foundation
Get to Know: Deb Goodkin, Executive Director,...

Remember Pong? That’s how Deb Goodkin got her start. Here, she tells us what time in tech since h...

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