As part of its strategy aimed at developing the infrastructure for digital healthcare and the enhancement of its services, Health Assurance Hospitals Company (DHAMAN), has signed an agreement for its new Electronic Medical Record (EMR) system with InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability and speed problems.
The agreement was signed during a virtual signing meeting ceremony by Dr. Mohammad Al-Qenai, Acting CEO, DHAMAN and Ali Abi Raad, Country Manager, Middle East and India, InterSystems.
The agreement is part of a holistic strategy to implement an EMR system (InterSystems TrakCare) and equip DHAMAN’s healthcare facilities with the latest technologies and applications to launch an integrated electronic medical system to meet the needs of its healthcare network, medical staff and patients.
DHAMAN stated that the agreement is part of a comprehensive digital healthcare transformation strategy of an advanced digital solution for DHAMAN’s healthcare network which consists of the EMR and infrastructure for the issuance of DHAMAN’s medical health insurance policy. In addition, DHAMAN will deploy the EMR in two phases where the first begins with the primary healthcare centres located in Hawally, Farwaniya and Dhajeej areas, while the second occurs in parallel to consecutively extends to 12 similar centres and three hospitals spread over the governorates of Kuwait.
Eng. Abdullah Al-Najjar, Corporate Information Technology Director, DHAMAN, said: “As one of the key projects in the national development plan (New Kuwait 2035), DHAMAN’s vision is to contribute to the development of the healthcare sector in Kuwait in terms of quality, indicators and services. To reach such objectives, modern scientific systems with top global practices and standards are key elements to ensure practical smart healthcare through digital transformation.”
Al-Najjar said since its inception, DHAMAN has taken proactive steps towards activating electronic and information systems in its endeavour to build and sustain a digital healthcare operation that addresses and foresees the future trends of the healthcare industry. “Health facilities were equipped, from the beginning, with technical and logistical requirements that helped the medical and administrative staff to implement the vision for a digital healthcare system as a prelude to receiving the targeted segment of private sector expatriate employees and their families representing about two million people who will receive DHAMAN’s healthcare services,” he said.
Al-Najjar added that: “The agreement represents an additional milestone in DHAMAN’s journey in the field of information technology, which is based on a long-term outlook for establishing and developing digital healthcare as DHAMAN’s EMR allows the patients to access their files at anytime and anywhere via multiples electronic channels. It also provides the medical team with the ability to know and analyse the health issues of each patient separately.”
Al-Najjar pointed out that: “DHAMAN’s new system is in compliance with the standards of the Healthcare Information and Management Systems Society (HIMSS) relevant to the application of digital healthcare industry. These are international standards in the field of information technology to meet the needs of health enterprises and our goal is to achieve HIMSS EMRAM Stage 6 on opening, and later reach the highest stage, Stage 7”.
InterSystems’ Raad added that: “It is a particularly exciting time for the healthcare industry in Kuwait with the focus on developing technology infrastructure and providing high quality healthcare services being two essential pillars of the Kuwait 2035 vision. Our partnership with DHAMAN will support them with the needed technology to transform and enhance the healthcare experience for their patients.”
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