Avaya helps new app Beyond Park digitalize the parking experience

Avaya helps new app Beyond Park digitalize the parking experience

Avaya is working with Australian engineering firm, InnerVision Engineering, to digitalize the parking experience.

InnerVision has deployed the Avaya Cloud Office by RingCentralR communications platform to power real-time customer support for Beyond Park, its ticketless and cashless parking app.

“The average Australian spends three months in their lifetime looking for a parking spot, and countless drivers have endured hefty fees after losing a paper ticket. Beyond Park changes how people enter and exit carparks to eliminate these and the myriad other headaches we’ve all experienced,” said Darren Casha, Founder and Managing Director at InnerVision Engineering.

Developed in Melbourne, Beyond Park was created to eliminate the frustrations drivers experience when visiting carparks in shopping centers, airports, universities and other venues.

The mobile app gives consumers instant access to information for every carpark in supported locations, including venues that may not be partnered with Beyond Park. Commercial venues that deploy Beyond Park gain access to an all-in-one parking solution, including on-site software and hardware plus Avaya-powered web portal and help desk services.

InnerVision selected the Avaya Cloud Office communications platform to support every exit terminal and pay-on-foot facility where Beyond Park is installed. The secure, cloud-based software allows drivers who need assistance to use any intercom facility to instantly connect with the Beyond Park help desk.

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