A report from IDC says Indian organizations are turning to AIOps to help them efficiently manage infrastructure operations.
IDC says Indian organizations are using AIOps to address the challenges of modern infrastructure management in an intelligent and highly automated manner.
It states that enterprises in India are increasingly leveraging AIOps to move from a reactive to a proactive operations management stance for greater organizational resilience.
Most leading organizations are leveraging advanced AI technologies either in-house or through managed service providers.
Organizations look to improve trust and transparency levels by adopting AIOps solutions from individual managed tasks, such as troubleshooting, event correlation and anomaly detection, to resolution, remediation, closed-loop incident detection, resource orchestration and predictive fault identification.
Shouvik Nag, Senior Market Analyst, Digital Transformation Practices, IDC India, said: “The Indian market is witnessing considerable growth in digital services. IT organizations will quickly adopt AIOps solutions to cope with the rising scale and complexity of IT infrastructure, and to meet the end-user needs of reliability and performance.
“Organizations will apply contextualized data to create more precise, tangible estimates about the impact of an incident and do not view AIOps as an eliminator of IT roles. Instead, it will be used for improving agility, greater collaboration and better learning.”
