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British University Vietnam to implement Tribal SITS: Vision to redefine student management system

British University Vietnam to implement Tribal SITS: Vision to redefine student management system

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Tribal Group, a leading provider of education technology Software-as-a-Service (SaaS) solutions globally, has announced the signing of a 5-year contract worth near AUD$3m with British University Vietnam for the deployment of their out-of-the-box foundation build of Tribal SITS: Vision to completely redefine the institution’s student management system.

British University Vietnam (BUV) is the first and only international university in Vietnam granted to deliver degrees by two prestigious universities in the United Kingdom: University of London and Staffordshire University. BUV’s mission is to ‘create a new generation of discoverers, explorers and creative thinkers who are educated, trained and prepared to thrive in future (4IR) fields of work and life’. 

Christopher Jeffrey, Chief Academic Officer, British University Vietnam, said: “We are excited to be able to bring a superior experience for our students on their learning journey. Tribal Group’s SITS: Vision platform ensures that top-of-the-line student management system enables access to programs, allowing us to deliver the best service to our students and alumni.”

The university currently helps educate nearly 3,000 students on a state-of-the-art campus in Ecopark township, Vietnam, backed by an innovative and diverse group of approximately 200 employees, out of which 57 are faculty members. 

Recently, BUV became the first university in Vietnam to be certified by QS (Quacquarelli Symonds) with a 5-star rating for overall score and for the following criteria: teaching, employability, academic development, facilities, social responsibilities and inclusiveness. 

Tribal SITS: Vision is replacing a number of BUV’s in-house systems to provide a centralized student management system. BUV was seeking a modern platform that would be scalable to support the rapid growth predicted within the institution. Over the next three years, they planned to triple their student numbers and aim to do this without having to dramatically increase their internal resources. They wanted a solution that would provide efficiency and all the business process reengineering that a modern system would bring to support their vision for growth. 

Both University of London and Staffordshire University as well as the Foreign Commonwealth Office recommended Tribal in BUV’s search. After a rigorous vetting process, the team awarded Tribal and SITS: Vision with the win. Tribal SITS: Vision will be implemented with a phased delivery and a single go-live is set for August 2023.

SITS: Vision is Tribal’s market-leading student management system specifically designed for higher education providers to manage and improve every aspect of the student journey – from recruitment and admissions to student support, retention and outcomes. 

Tribal has over 150 customers globally and eleven customers across the Asia Pacific region currently using Tribal’s SITS: Vision, with University of Sydney, Nanyang Technological University Singapore and University of Waikato as some of the clients served.

Brandon Gore, Operations Director APAC, Tribal Group, added: “We are delighted to have been selected by British University Vietnam to provide them with a solution to help them streamline their process and improve their staff and student’s experience. The team are looking forward to this partnership and for a successful implementation.”

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