Genesys has announced the appointment of Albert Nel as Senior Vice President and Regional Sales Leader for the Asia Pacific (APAC) region.
With over 20 years of global technology experience in competitive and complex environments, Nel brings deep technology industry knowledge and a proven track record of driving growth and expertise in business-to-business sales for public and private sector enterprise organisations across Asia Pacific, Japan, United States and Africa, will help accelerate the continued expansion of Genesys in the region and globally.
Prior to joining Genesys, Nel served as Senior Vice President and General Manager for Asia Pacific and Japan at Contentsquare.
Nel has also held senior sales leadership roles at global technology brands such as OpenText, Dell EMC and Sybase.
Of his new role, Nel said: “This is an exceptional time to join Genesys as we collaborate with customers and partners to accelerate their journey in AI-powered experience orchestration and deliver empathetic customer engagements.”
Larry Shurtz, Chief Sales Officer, Genesys, said: “Organisations in the APAC region are increasingly adopting AI-powered, cloud-based solutions to elevate customer interactions and achieve sustainable business success. With a proven track record in the technology sector and extensive experience leading in high-growth environments, Albert’s deep understanding of the region will be instrumental in ensuring our customers remain at the heart of everything we do.”
