Cloud pioneer OneNet partners with Lenovo to bring latest-generation technology to its customers, backed by responsive local support and technical expertise.
OneNet is a pioneer and market leader in cloud computing in New Zealand. The company works with hundreds of organisations throughout Australasia, offering a complete range of cloud services from private and public cloud, managed Infrastructure-as-a-Service (IaaS), Desktop-as-a-Service (DaaS), backup and disaster recovery to Microsoft 365. Beyond core cloud services, OneNet also works with customers on advanced analytics, big data and AI services.
Innovation is embedded in OneNet’s DNA. Two decades ago, the company pioneered cloud computing in New Zealand and has transitioned hundreds of businesses to cloud services throughout that time.
OneNet’s private cloud is built on best-of-breed Lenovo infrastructure and operates from four data centres, located across New Zealand and Australia.
To keep delivering the highest level of service for customers, OneNet continually upgrades and evolves its data centre infrastructure.
Tony Weston, CTO, OneNet said: “Technology doesn’t stand still and neither do we. We take a very modular approach to our technology platform, adding and refreshing hardware all the time to ensure the best possible performance and capability.”
Investing in technology
OneNet’s private cloud is currently based on latest-generation Lenovo ThinkSystem servers and ThinkSystem DE Series storage arrays. The company operates a separate Lenovo ThinkAgile MX Series environment running Microsoft Storage Spaces Direct (S2D) to underpin its popular DaaS offering, hosting thousands of Citrix virtual desktops for hundreds of customers.
OneNet recently migrated its Auckland infrastructure to a new data centre facility and has invested substantially in latest-gen, energy-efficient Lenovo server hardware.
Co-founder Dr. Michael Snowden said: “The upgrade included significant increases to our available capacity whilst at the same time improving our environmental credentials. Our new data centre operations are solely from 100% renewable power and certified Toitū net carbonzero and Toitū enviromark diamond to provide further sustainability surety to our customers.”
A helping hand
Partnering with Lenovo not only gives OneNet access to the latest and greatest data centre technology, but also high-quality technical support.
Alex McDonnell, COO, OneNet, said: “Lenovo is a leader in the data centre space, with lots of exciting new technology and new features integrated into their solutions. We also pride ourselves on being at the leading edge, so are often early adopters of new products. This sometimes comes with a few teething issues around firmware and driver updates, but Lenovo is extremely responsive in getting these things sorted.”
With Lenovo Premier Support, OneNet has access to advanced technical support 24x7x365 with a dedicated phone number and technical account managers available for escalation management.
McDonnell said: “The technical experts work closely with us to deep dive into the issues. Lenovo Previer Support means that we can resolve any early-adopter issues and start taking advantage of the new the new technology as quickly as possible.”
Results
Backed by Lenovo solutions and Lenovo Premier Support, OneNet can deliver high-availability, high-performance private cloud services that its customers can depend on.
“We like the flexibility and reliability of Lenovo’s data centre solutions, as it means we can build a resilient technology platform that meets the high expectations of our customers,” said Weston.
McDonnell confirms: “Reliability is a huge benefit of partnering with Lenovo. One server could host multiple customers environments, so any downtime could potentially impact multiple businesses and hundreds of users. Lenovo hardware has proven to be extremely reliable over the years. Crucially, thanks to Lenovo Premier Support, we have peace of mind that help is just a phone call away if anything were to happen.”
Why Lenovo?
For OneNet, the partnership with Lenovo is about more than just technology.
“The people and the support make the difference,” said Weston.
With Lenovo Premier Support, OneNet benefits from round-the-clock technical support, next-day on-site labor and parts prioritization and extended warranty options.
Weston said: The level of service we get from the local New Zealand team is fantastic. They always go above and beyond to ensure we get the help and support we need.”
