Leading Indian logistics multinational strengthens its integrated service network while enabling real-time shipment visibility across 180 countries.
Allcargo Group’s ECU Worldwidehas partnered with Rackspace Technology to modernise its global operations by migrating workloads to Amazon Web Services (AWS).
The strategic transformation enhances the company’s integrated service network and enables real-time shipment visibility across 180 countries, accelerating its innovation in the global supply chain industry in the global supply chain industry.
As part of digital transformation, ECU Worldwide standardises its operations across 180 countries to meet its growing global supply chain demands.
Through global strategic acquisitions, technological advancements, and a comprehensive suite of services, ECU Worldwide says it has solidified its position as a digital leader in global LCL consolidation.
By migrating operations to AWS, the company has significantly improved scalability, enhanced disaster recovery capabilities and streamlined its online booking platform, ECU360 – which facilitates real-time shipment tracking, instant booking, seamless cargo movement and enhancing customer experience.
The cloud migration initiative was built on four strategic pillars; the first pillar focused on elevating customer experience through modernised digital interfaces and intuitive touchpoints, streamlining processes from shipment tracking to documentation management. The second pillar, infrastructure modernisation, marked a strategic shift from global data centres to AWS infrastructure, delivering the scalability needed for peak operational demands with a robust security and recovery system. The third pillar emphasised workforce development by implementing extensive training programs and change management initiatives emphasising technology adoption. The fourth pillar leveraged the strategic relationship with AWS and Rackspace Technology, bringing crucial expertise to guide the implementation and ensure best practices.
“We were pleased to be able to assist ECU Worldwide’s digital transformation journey by focusing on making operations simpler and more efficient for its global customers,” said D K Sinha, President of Public Cloud, Rackspace Technology. “Transitioning to AWS has reinforced system security, ensured stable operations and enhanced disaster recovery solutions. Our collaboration with ECU Worldwide and AWS will connect the right solutions with industry best practices.
Kapil Mahajan, Global Chief Information and Technology Officer, Allcargo Group, said: “Our cloud migration strategy at ECU Worldwide focused on four pillars: enhancing customer experiences, modernising infrastructure through AWS, enabling our workforce, and leveraging strategic partnerships. This transformation addressed our scalability needs across 180 countries while unifying our compliance approach. It’s empowered us to deliver next-generation logistics services with real-time tracking and emerging technologies, positioning us at the forefront of logistics innovation.”
The transformation has yielded significant operational efficiencies, enabling more agile responses to market demands while improving business continuity through enhanced geographic redundancy and standardised processes.
By integrating with AWS’s advanced cloud services, ECU Worldwide ensures consistent service delivery across multiple regions while complying with diverse regulatory requirements.
