Neara enhances platform observability to support critical utility operations

Neara enhances platform observability to support critical utility operations

ClickHouse, a leader in real-time analytics and observability, has announced that Neara, a pioneer in physics-enabled digital twin modelling for critical infrastructure, has adopted ClickHouse’s managed observability offering, ClickStack, to help power its internal engineering observability stack.

Neara develops and maintains physics-based digital twins of electrical utility networks, enabling large-scale simulations that identify risks, including stressed poles, inadequate ground clearance and vegetation encroachment. Neara has customers across Australia, Europe and the US, including Ausgrid, Southern California Edison, ESB Networks and Scottish Power.

To support Neara’s scaling engineer infrastructure, the company has consolidated its observability stack onto ClickStack, the high-performance platform providing engineers with complete visibility across logs, metrics and traces.

“Since adopting ClickStack, Neara’s engineering teams are resolving incidents more than 50% faster, with complete visibility across seven terabytes of observability data each month, without the cost penalties that once came with capturing data at that volume,” said Paul Davis, Area Vice President Sales APAC, ClickHouse.

“As our platform has grown, so has the complexity of running systems reliably at scale. Our goal, by introducing ClickStack, was to open observability across the engineering team, not just for a few specialists,” said Vasily Chekalkin, Neara Senior Staff Engineer. “ClickStack gives our engineers full visibility across logs, metrics and traces in one place, so they can drill down quickly and diagnose issues with confidence, without needing to be an observability expert or switch between multiple tools.”

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