AI

Genesys report exposes AI governance gap threatening consumer trust

New research shows most companies lack the policies needed to reassure consumers as they adopt agentic AI in customer experience strategies. New data from Genesys reveals a critical disconnect between how companies...

Winning C-Suite and Board buy-in for data integration

There’s a common thread in business today: that every decision is data-driven or is at the least influenced by relevant, real-time data from across the organisation, writes Andrew Winlaw, General Manager – Integration, Att...

Zimperium identifies 2,400+ malware variants targeting logins and MFA

Zimperium, a leader in mobile security, has issued a warning to organisations globally, that mobile‑based credential theft is accelerating. Zimperium’s global telemetry revealed more than 2,400 variants of mobile malware spe...

Nokia and Empyrion Digital partner to power connectivity at KR1 Gangnam data...

Nokia has been chosen by Empyrion Digital to provide the network connectivity for its new KR1 Gangnam Data Centre (GDC) in South Korea.  The partnership will allow Empyrion to leverage Nokia’s strong regional ...

How enterprises can solve the challenge of AI resilience

Eamonn O’Neill, Co-Founder and CTO, Lemongrass, outlines why businesses must act now to build resilient AI systems that stay reliable, cost-efficient and capable of driving innovation. If your organisation is...

AI’s next frontier: infrastructure, skills and the human factor 

Last month marked AI Appreciation Day, an annual event established in 2021 to celebrate the positive impact of Artificial Intelligence on modern life – from healthcare and banking to education and retail and everything i...

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