Bahrain-based Yusuf Bin Ahmed Kanoo (YBA Kanoo) has announced awarding a flagship networking and wireless project contract to Avaya. Under the contract, Avaya will deploy its networking and wireless technologies to connect the group’s 60 branches across the GCC (Gulf Council Countries), providing them with superior customer and team experiences while building operational efficiencies across the group’s stores and offices in the GCC.
Scheduled for completion in June 2016, YBA Kanoo customers and employees will enjoy wireless roaming experience in all of the group’s outlets and offices, while enabling the management of the group to quickly and easily roll out customer and employees specific applications that enhance productivity and the experience of the group’s customers.
“At YBA Kanoo, staff mobility is a fundamental business requirement considering the diverse nature of our lines of businesses across many geographies. We firmly believe that wireless access will enhance the collaboration between our teams while increasing their efficiency and productivity. Having access to internal company resources wherever our sales and operations teams are would also greatly improve the customer satisfaction through faster response time,” commented Jameel Al-Sharaf, Head of Group IT at YBA Kanoo.
With centralised wireless network management, network administrators at YBA Kanoo will be able to differentiate enterprise users from guests, with full network visibility and control all the way to individual user level. The network is managed on a private cloud, and allows for centralised licensing management, which will help YBA Kanoo to cut OPEX by an estimated 30%.
The group’s head office in Bahrain will also be running on Avaya networking technology, running Avaya applications such as voice and video conferencing solutions. “Continuing the drive towards higher efficiency and improved staff productivity, integrated voice and videoconferencing solutions will greatly reduce our operational costs while enhancing the collaboration experience between our staff across our offices,” said Al Sharaf
“Our work with the Yusuf Bin Ahmed Kanoo Group demonstrates the digital maturity of business groups in the region, led by strong examples such as the Kanoo Group. In such engagements, flexibility is a key requirement, and our solutions and services targeted towards diverse business needs are available to consumers in a number of consumption models. We also look at this as testament to our strong support towards Bahrain, a market we see as a key growth area. Across regions, our wireless solutions deliver the simplicity, scalability and security that our customers now expect from Avaya, allowing them to meet changing business requirements and enable their employees to do more than ever before”, said Mohammed Areff, VP MEA, Avaya.
