Hermes is the largest dedicated parcel carrier in the UK, delivering more than 650 million parcels on behalf of 80% of the UK’s top retailers. Over the last five years, CEO, Martijn De Lange, has overseen the company triple in size and become a £1.5bn revenue business. Moving away from the traditional logistics culture, he is guiding the business to put the customer experience at its heart, led by technology, with an ambitious ‘Digital Futures’ Programme. He tells At C-Level more about his role, leadership style and forward strategy.
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