Daikin MEA, a global manufacturer of Heating, Ventilation, Air Conditioning and Refrigeration, HVAC-R solutions, has enhanced its call centre by providing customers with dedicated services in Saudi Arabia between 8 AM to 8 PM local time. This is with the aim of improving customer satisfaction and enhancing their experience.
Daikin is committed to its mission of delivering innovative solutions and an exceptional customer experience by solving today’s challenges with speed and agility and having a long-term roadmap to continue to support customers throughout the lifecycle of their equipment and buildings.
The dedicated customer service provides a more convenient service for Daikin customers. Establishing standalone support services means Daikin’s enhanced service will meet customers’ expectations, and they can reach out to a dedicated team whenever needed.
Daikin Middle East and Africa is a subsidiary of Daikin Industries, which specialises in product planning, promotion, sales, after-market service, and support for all air conditioners, heat pumps, and refrigeration equipment across the Middle East and Africa region. Daikin has approximately 600 employees across its key markets within the region. Headquartered in Dubai, UAE since 2006.
Daikin Saudi Arabia is headquartered in Riyadh and had been serving the local market with the latest solutions and innovations. The company has over 150 employees, 2 branches, service and training centre facilities, and a warehouse along with the newly launched factory facility.
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