The hotel group has cut its communications CapEx and OpEx by 30% while enabling guests to take advantage of immediate customer service via channels of their choice. Customer service, a hallmark of the hospitality...
With the implementation of Centra CRM, the Al Handal International Group is confident of efficiently dealing with property sales across their real estate assets and of enhancing its customers’ experience across their p...
Commercial International Bank – Egypt (CIB), the largest private sector bank in Egypt, has collaborated with SAS, a leader in analytics, to deploy the latest technologies in Enterprise Risk Management (ERM) and Anti Money L...
Dubai Silicon Oasis Authority, tasked with the vital role of facilitating cutting-edge technology-based industries, has implemented a powerful ITSM platform from ServiceNow. The platform has not only boosted...
Fujitsu migrated 10 SAP applications from a legacy database into a new SAP HANA environment delivering real-time access to core business functions for 350 users across five locations. Optimised for in-memory...
With the Al Abbar Group struggling to cope with malicious emails and targeted threats, it turned to Mimecast and implemented its advanced email security services. “Our business communicates almost 100% through email,” say...
