Research

Worldwide public cloud services market to reach $204 billion in 2016

The worldwide public cloud services market is projected to grow 16.5% in 2016 to total $204 billion, up from $175 billion in 2015, according to Gartner, Inc. The highest growth will come from cloud system...

EMEA purpose-built backup appliance market revenue at $217.5M in 3Q15

EMEA purpose-built backup appliance (PBBA) vendor revenues decreased 4% year-over-year to reach $217.5 million in the third quarter of 2015, according to International Data Corporation’s (IDC) Worldwide...

Gartner: Security to displace cost as reason gov. agencies move to cloud

Public cloud options now offer the scalability, computing power, storage and security to better enable digital government platforms and meet rising expectations for performance and value, according to Gartner, Inc....

Cisco Annual Security Report reveals decline in defender confidence

The Cisco 2016 Annual Security Report released today, which examines threat intelligence and cybersecurity trends, reveals that only 45% of organisations worldwide are confident in their security posture as...

Businesses to introduce more digital self-service channels

Dimension Data is predicting an increase in headcount in the global contact centre industry in the next two years. This announcement follows the Group’s forecast that, over the next 24 months,...

Organisations warned to invest in digital customer engagement

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video – into their engagement...

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