As Aramex scales up innovation, it is looking at AI, automation, autonomous mobility, big data and new products like augmented reality, out-of-home solutions, crowdsourcing, while externally it is keen to join...
To enhance the performance of its diverse and distributed workforce, OSC has deployed a dedicated performance management tool from Darwinbox that maintains a holistic talent profile of employees, collects and shares...
A decade ago, only nation-states had data centres and computing power making it possible to exploit large data sets, but today’s AI-driven revolution in data mining and growth of computing power means massive...
In order to retain the trust of customers, when things do go wrong, SLAs need to deliver. There is a common perception that SLAs look good on paper, until the day you really need them. The challenge for service...
Nesma Injazat, a leading provider of Digital Transformation solutions and digital services, and Presight, one of the region’s leading big data analytics companies powered by Generative AI (GenAI), have entered...
CIOs should steer clear of the idea of AI as ‘some kind of silver bullet’ says Sandie Overtveld, Senior Vice President for APJ, Middle East and Africa, Freshworks. From cost efficiency, regulatory...
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