From meh to memorable: 7 ways to create unforgettable customer experiences

Landing Page Image

Your customers expect more.

Our recent research, commissioned with Morning Consult, found that a whopping 63% of consumers would leave a brand after just one or two negative experiences.

The tolerance for poor customer service is getting lower. Customers want their interactions with brands to be faster, more accurate, and more personalized than ever before. And this kind of service is not easy to find. Nearly a third of respondents in our research with Morning Consult have had neutral customer support experiences, with nothing positive or negative to reveal.

As a primary customer touch point, customer support holds a significant brand opportunity.

Please fill out the form below to download.

    *Required fields

    First Name*

    Last Name*

    Email*

    Company*

    Industry Sector*

    Country*

    Zip/Post Code*

    Phone Number*

    Job Title*

    Address 1*

    Address 2

    Address 3

    City*

    Company Size*


    We use the business contact details collected here for specific activities, where we consider there to be legitimate interest. This can include sending you business communications about similar services and products. You will always have the opportunity to opt out of future communications from us. You can see further information in our Privacy Policy. Intelligent CIO is a Lynchpin Media brands, for a list of other Lynchpin Media brands click here.