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Describe the approach CIOs need to adopt to reduce the cost of IT operations...

Managing IT costs and IT performance in a normal year is tough enough. But in recessionary years this causes even more stress on IT decision makers, especially because business growth and IT investments are usually...

Four macro trends that will shape Digital Transformation in 2023

Understanding the possibilities of the year ahead can be difficult and organisations scramble to decipher the trends that will catapult their Digital Transformation in the next 12 months. In this article, Mark...

RiseUp with ServiceNow programme to skill 1 million people by 2024

ServiceNow has announced RiseUp with ServiceNow, a global programme designed to skill one million people on the company’s platform by 2024. The programme will fuel a new economy of in-demand, job-ready talent with an e...

ServiceNow releases Now Platform Tokyo to help organisations drive business...

The new release is designed to increase employee engagement and productivity, boost automation and data security and accelerate value from digital tech investments so customers can continue to innovate and adapt to an...

Why digital operating models are the only way forward for UAE...

As enterprises continue to digitalise, business models continue to change. Using the UAE as an example, Mark Ackerman, Area VP, Middle East and Africa, ServiceNow, tells us how businesses are adapting and using...

ServiceNow appoints new regional director for Middle East

ServiceNow has announced the promotion of Mark Ackerman to the position of Regional Director for Middle East, South Africa, Turkey and Eastern Europe. Joaquin Reixa, senior AVP EMEA South at ServiceNow, said emerging...

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