CNet Training has launched the Competency and Confidence Assessment Modelling (CCAM) Tool for the data centre sector and has the ability to revolutionise the way data centre managers identify, manage and mitigate people risk.
The CCAM Tool provides real-time analysis of both competence and confidence for individuals and teams and exposes root causes of employee behaviour (positive and negative) in data centre facilities. Its proven complex software, which is supported by a team of psychologists and operates within International Test Commission guidelines, works through various criteria to identify people risk. It focuses on where individuals’ real skills, knowledge and ability gaps are and, through subsequent targeted intervention, behaviour can be positively changed and subsequently risks reduced.
The results of each assessment allow the right course of development action to be planned and taken to address individuals’ weaknesses, and with the ability to take the CCAM Tool assessment again post-development, it ensures any costs incurred have been utilised effectively, thus maximising the opportunity to achieve ROI. It can also be used as a valuable pre-employment tool allowing managers to understand the development investment required for potential new staff.
The CCAM Tool:
- Is a SaaS based people risk platform
- Identifies, manages & mitigates people risk
- Provides real-time analysis of both competence & confidence for individuals and teams
- Identifies misplaced confidence
- Exposes the root causes of employee behaviour in mission critical environments
- Helps to manage & build teams & competencies
- Uncovers skills, knowledge and ability gaps
- Saves money whilst maximising ROI
There is a huge difference between testing someone’s memory and knowing how they will behave in a critical environment. The CCAM Tool provides real-time analysis of both competence and confidence for individuals and exposes root causes of employee behaviour (positive and negative) in network infrastructure and data centre facilities and helps to identify the ‘unconscious incompetent’. It’s proven complex software, which is supported by a team of psychologists and operates within International Test Commission guidelines.
It works through various criteria to identify where individuals’ real skills, knowledge and ability gaps are and, through subsequent targeted intervention, behaviour can be positively changed. The results of each assessment allow the right course of development action to be planned and taken to address individuals’ weaknesses, and with the ability to take the CCAM Tool assessment again post-development, it ensures any costs incurred have been utilised effectively, thus maximising the opportunity to achieve ROI. It can also be used as a valuable pre-employment tool allowing managers to understand the development investment required for potential new staff.
“Ultimately risk is a human issue and businesses need people who are adept at tackling the threats they encounter, particularly within mission critical facilities. Understanding likely behaviours of individuals and teams in high risk environments is one of the biggest challenges a data centre facility faces today, but one that the CCAM Tool addresses. It provides real-time analysis that allows managers to make the right decisions about their staff and teams to gain maximum productivity, ensure fitness to practice and mitigate people risk, all contributing to the businesses risk policy. The CCAM Tool really does take the traditional Training Needs Analysis into a new and more justifiable dimension, and one that will help maximise competitive advantage, as productivity and quality of service will also improve,” said Andrew Stevens, CEO, CNet Training.
The CCAM Tool provides an analysis of, and scores, each individual within your team to identify:
- Current employee behaviour
- What each employee – UNDERSTANDS, DOES NOT UNDERSTAND, MISUNDERSTANDS, including current confidence levels
- Which employees are going to – apply what is RIGHT, apply what is WRONG
- Where the knowledge, skills and ability gaps are
- Where the risk is
- Where development budget needs to be allocated
- The scoring provides a thorough overview of each individual and your entire team. You set an ideal score to show where you would like to be and this can be used to benchmark against
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