Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – revealing c...
How the Bank of Thailand unlocked the full potential of Cloudera to foster a data-driven culture. The Bank of Thailand (BOT), based in Bangkok, is the central bank responsible for ensuring economic stability and...
Samuel Tourbot, Head of Cloud Communications, Alcatel-Lucent Enterprise, says the combination of AI and confidential computing represents a powerful opportunity for businesses to leverage cutting-edge technology while...
As industries move towards Industry 4.0, Anais Dotis-Georgiou, Developer Advocate, InfluxData, makes the case for predictive maintenance – enabled by better control and manipulation of data. While GenAI has captured i...
Ying Liu is the head of AI R&D at the London-based startup TG0, and a pioneering researcher in human-computer interaction. Here she argues that progress will be hindered if the sector does not embrace diversity,...
Ana Barroso, Head of Design and Lucas Silveira, Designer, A3Data, on the rise of AI in cinema. The rise of AI in cinema has been as fascinating as it is controversial. Nominated for the 2025 Oscars, the musical Emilia...
